The IT Asset Management Coordinator is responsible for effective delivery of IT asset management (ITAM) services. This includes procurement and management of technology inventories, management of contracts for IT assets and related services, monitoring compliance in all areas of software licensing and maintenance of the IT Asset Management Systems.
Job Responsibilities
Oversee the effective delivery of IT asset management services including hardware, software, vendor and contract management:
- Participate in the development of strategies and plans to improve IT asset management across the enterprise
- Ensure assets are effectively managed through their lifecycle, e.g. procurement through disposal.
- Ensure asset data and information is available to business clients and key stakeholders
- Establish and adjust appropriate service levels and key performance indicators for important services
- Manage and improve work practices and processes to support efficient delivery of IT asset management services and accuracy of asset data including:
- Oversee day to day operations and key processes supported by the team
- Ensure the team and department is effectively using asset management, contract management and discovery tools.
- Ensure software remains compliant with licensing agreements
- Successfully lead vendor initiated software audits
- Ensure reporting is available for key areas of IT asset management
- Ensure savings are adequately tracked and improvements measured
- Maintain effective relationship with internal business clients
- Oversee IT asset procurement, contract and vendor management processes
- Collaborate with Supply Chain in acquiring IT assets and related services including hardware, software licenses and maintenance and support contracts
- Provide contract interpretation for license, warranty and service agreements
- Manage contract renewals and terminations, identifying and taking advantage of potential cost savings
- Lead a team of asset management professionals
- Establish goals for team in alignment with department and company goals.
- Work with employees to establish individual goals as part of performance planning to achieve operational excellence
- Monitor performance of employees and provide feedback and coaching.
- Mentor, train and develop employees
- Ensure team members maintain and improve subject matter expertise.
Minimum Qualifications
- Bachelors Degree in Business or Information Systems/Technology
- 5-7 years of relevant experience in the asset management/procurement field - background should include experience in the application of IT asset management practices, demonstrated understanding of the asset management life cycle, knowledge of ordering and procurement processes and procedures, knowledge of software licensing structures, experience in IT contract administration and interpretation, experience in IT procurement and experience with asset management tools
- Demonstrated organizational and planning skills
- Problem solving ability
- Vendor relationship management and negotiation experience
- Interpersonal skills and demonstrated leadership traits
- Demonstrated orientation toward customer service
WEC Energy Group
Wisconsin United States
www.wecenergygroup.com/