Sébastien Knap
Issue 4 -

GRIDLINES: You say you want a revolution...
Well you know. We all want to change the world;
You tell me that it’s evolution;
Well you know, we all want to change the world...
(Excerpt from the lyrics to ‘Revolution’ by The Beatles; 1968)

By Michael A. Marullo, Editor in Chief

As regular readers will recall, we published a Guest Editorial at the beginning of last year in our January-February 2010 issue, authored by Jon Brock, President of Desert Sky Consulting Group, in which he pondered the stage of Smart Grid development.
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GreenWays: Leadership for a Clean Energy Future
Opower; Arlington, VA USA

By By Daniel Yates, CEO/Founder and Alex Laskey, President/Founder

I guess you could say that Opower is a different kind of company – a really different kind of company. While at first it seems that they’re just another "Smart Grid" company.
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Smart Grid as a Service: An Alternative Approach to Tackling Smart Grid Challenges

By Tom Damon and Josh Wepman; Leidos (formerly SAIC)

Building a smarter grid is difficult. It is never an easy undertaking when a utility, large or small, is faced with making major investment decisions, especially when they can represent a similar order of magnitude as would be required for building a new power plant or transmission line.
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LightsOn: Energy Efficiency: Smart Grid Service Management Helps Utilities Avoid the Innovation Death Spiral

By Ian Mitton, Worldwide Director-HP Enterprise Business for the Utilities Industry and Roy J. Pratt, CTO-HP Enterprise Services, Energy Industry (Utilities) Hewlett-Packard Company

The utility industry is at a crossroads and the introduction of smart grid technology introduces disruptive effects.
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The Next Big Thing: Prepackaged Customer & Billing Analytics

By Guerry Waters, Vice President of Industry Strategy; Oracle Utilities

To maximize the benefits from smart grid programs like demand response and net metering, utilities will need to know a lot more about their customers than they do today.
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Benefits Realization for Smart Grid Investments

By Jeff Evans, Executive Consultant; Enspiria Solutions, Inc. – A Black & Veatch Company

Utilities across North America are implementing Smart Grid projects – many in the US doing so with matching funding from the DOE and with expectations of regulatory recovery of expenditures.
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Text Alerts: A Key Development Driving ePayments in the Utilities Market

By Daryl Williamson, Vice President of Customer Support; Pulaski Electric Systems and Randy Phelps, COO; BillingTree

As customers become more willing to receive alerts from utility companies and pay their bills through their cell phones, utilities need to follow the lead of electric companies such as Pulaski in integrating innovative ways of applying the Internet and mobile phones in order to provide customers with more convenient, flexible and timely information.
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If it ain’t broke, don’t patch it!
SECURITY SESSIONS: Volume 4 No. 2

By William T. (Tim) Shaw, PhD, CISSP

It seems as if one of the major points of conflict and disagreement concerning cyber security standards and recommended practices derives from the “no man’s land” that exists between the reality of computer-based automation systems and the ideal world of the IT security standard.
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Be Careful What You Wish For

By Gay Gordon-Byrne, President & Co-founder; TekTrakker

Customer facing equipment – e.g., in home displays and enabling technologies – will transform the customer support services that utilities will be called upon to provide.
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Sébastien Knap
Issue 4 -