The Principal Product Manager, Energy, will act as the cross-portfolio product owner for smart home energy within the Vivint ecosystem. This is a senior individual contributor role for a product professional who can connect in-home energy features, grid programs, partner integrations, and customer offers into one coherent plan. You will take defined business objectives and translate them into a prioritized roadmap and clear decisions, working alongside the product leads who own the core of the energy portfolio.
Primary Responsibilities:
Customer Insights & Energy Strategy
- Customer Empathy: Develop a deep understanding of how, when, and why customers engage with energy features, and where comfort, savings, and trust are won or lost.
- Data-Driven Direction: Use telemetry, program performance data, and customer research to track adoption, diagnose friction, and prioritize investment.
- Portfolio Strategy: Own the multi-year energy product direction and translate it into a roadmap that spans in-home features, grid programs, devices, and offers.
Roadmap Ownership & Cross-Portfolio Delivery
- Roadmap Execution: Define, prioritize, and drive the energy roadmap, translating strategy into clear, executable requirements and making sequencing tradeoffs explicit.
- In-Home to Grid Integration: Own the product definition that connects personalized, AI-driven home energy optimization to demand response, virtual power plant, and utility programs, including how results are measured and verified.
- Ecosystem Alignment: Ensure energy capabilities align with Vivint's platform architecture and design language, avoiding siloed features.
Technical Authorship & Matrixed Execution
- Requirements Definition: Author crisp product requirement documents, specs, and business briefs that turn customer and program needs into precise requirements for engineering and data science teams.
- Program Health Mechanisms: Establish and monitor success metrics and dashboards for adoption, savings, engagement, and program participation.
- Customer Terms & Experience: Partner with legal and customer experience teams on the terms, consent, and opt-out design that allow energy programs to be delivered responsibly.
Partnerships & Offers
- Partner & Platform Integrations: Lead the product side of relationships with device makers, integration platforms, and utility partners, working with partnerships and legal where product and commercial terms are connected.
- Energy Offers: Partner with NRG and Vivint commercial teams on energy-related offers, bundles, and pricing concepts.
Cross-Functional Influence
- Product Leadership Collaboration: Partner closely with the Smart Comfort product lead (in-home energy experience) and the VPP / demand response product lead (grid programs and partner integrations). You will not take over their backlogs; you will own the decisions between and above them, set shared priorities, and resolve tradeoffs.
- Stakeholder Communication: Maintain alignment across engineering, UX, data science, legal, and commercial partners, and escalate core tradeoffs and timeline risks to senior product leadership with clear recommendations.
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
