Description
Purpose
An opportunity to join a dynamic team driven to source, attract and engage diverse top talent across North America.
Accountabilities
This position reports to the Supervisor of Billing and is responsible for the daily customer billing and a variety of other billing activities.
- Performs all aspects of Billing, including Exceptions, Adjustments and Complaints efficiently and timely
- Monitors bill production activities conducted by Liberty Utilities or any contracted billing vendor
- Become competent in SAP in identifying issues, taking actions towards resolution; ensuring all exceptions are resolved accurately and timely
- Ensures timely, accurate and quality billing processes and performs troubleshooting when necessary
- Assists with meter reading exceptions
- Completes service orders entered from customer service
- Receives and processes billing transactions and requests. Further escalates items of a complex nature to the designated level of responsibility
Other duties as assigned
Education and Experience
- High School diploma or a General Equivalency Diploma (GED) and two years of progressively responsible related experience
- Utility industry experience preferred
- Requires the ability to communicate with internal and/or external customers
- Requires the ability to perform advanced mathematical operations and /or moderately complex statistical and/or accounting methods
- Requires advance knowledge of various software applications to create documents, reports and/or graphics
- Valid Operator's Driver's License and proof of current insurance. The employee must have the availability to travel if needed by the company and, accordingly, must possess or be eligible to obtain a US Passport.
Contact
Liberty
Ontario Canada
www.libertyutilities.com
From the same organization
11 May, 2026
11 May, 2026
11 May, 2026
