October 1, 2025
Electric Energy Jobs

Quality Program Manager

Organization:
NRG Energy, Inc.
Region:
Canada, Utah,
End of contest:
December 29, 2025
Type:
Full time
Category:
Project management
Description
Summary 

Lead projects to identify and resolve issues in a timely and effective way in order to reduce cost to the business and increase customer satisfaction.

Responsibilities:

  • Establish and improve systems to identify potential quality issues and verify actual issues
  • Ensure failure analysis, corrective actions and preventative actions are effectively completed
  • Own and drive action plans to resolve quality issues and prevent reoccurrence
  • Report out to leadership and other stakeholders in a way that drives clarity and confidence in team execution
  • Hold team members accountable to completion of assignments
  • Drive metrics and data on quality issues and resolutions to demonstrate results
  • Lead strategic projects to stand up reporting and process to measure and improve quality
  • Thorough and effective communication and documentation
  • Lead prioritization and tradeoff conversations with various stakeholders, including leadership, around software bugs/issues

Skills / Experience:

  • Demonstrated quality assurance expertise with ability to improve products or services through applying professional and technical knowledge.
  • Experience defining and implementing quality standards either in a manufacturing, software or other environment
  • Bias for clear communication and documentation, including ability to tailor communication to different audiences
  • Strong executive presence with an ability to work well with senior leadership
  • Comfortable leading a team with a variety of stakeholders and holding them accountable to deliverables
  • Data junkie with a bias for data-driven action
  • A track record of cost savings
  • Six Sigma or other quality training preferred
  • Project management experience preferred

Education

  • Bachelor's degree and above

Read the full posting.

Contact

NRG Energy, Inc.

1201 Fannin Street

Houston

Texas United States

www.nrg.com/home.html