Has oversight, administration, facilitation and technical support of changes that affect ERCOT facilities, infrastructure, and software. Ensures audit tracking, reliability, availability, correct functionality, system integrity, and risk mitigation. Plans, directs and coordinates release and change activities. Coordinates within the department, business units and with the IT operations and infrastructure teams to ensure that the systems run and interface smoothly. Maintains and enforces the processes and procedures that govern management of the IT Operations and/or Delivery Services Corporate Standards, Policy and Procedures. Ensures adherence to departmental policies and procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies and Procedures, and Regulatory requirements. Ensures proper planning, deployment and decommission of changes to ERCOT's facilities, infrastructure and software.
JOB DUTIES
- Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Impact is generally limited to specific assignments or projects.
- May respond to inquiries and/or provide assistance and/or guidance to lower level workers.
ADDITIONAL JOB DUTIES
Release Analyst
Level 1
- Reviews and processes IT Change Requests appropriately by following IT Delivery Services processes and procedures.
- Works with the appropriate stakeholders to enhance inter-departmental communication and awareness of changes.
- Creates deployment plans and performs plan reviews with stakeholders for application/infrastructure/site failover deployments.
- Updates and maintains required systems documentation, following applicable documentation standards.
- Ensures adherence and data integrity to departmental policies and procedures providing consistency in the final solution for service delivery.
- Organize and lead effective release planning meetings, ensuring cross-functional alignment across application, infrastructure, and cloud teams.
- Define and maintain a structured release calendar for applications and infrastructure, including OS patching, cloud deployments, middleware upgrades, and security updates.
- Establish a consistent and predictable release cadence across IT applications, cloud platforms, and infrastructure components.
- Occasional after hours and weekends support required.
Electric Reliability Council of Texas
Texas United States
www.ercot.com
