Position Summary
Reads daily meter reading assignments throughout the Washington Gas service territory as assigned, including but not limited to: scatter reads, state-and-on reads, special reads, gas light survey, etc. Uses hand-held computers (FC300 or similar) to read meters, install, maintain and/or inspect ERTs or similar remote reading devices. Verifies daily assignments for completeness and accuracy. Notifies supervisor of route improvements and efficiencies as needed to improve reading performance. Operates either company or personal vehicles.
Tasks and Responsibilities
Receives meter reading books for assigned route;
Operates FC300, hand-held computer or similar device;
Operates hand-held computer to read meters and/or ERT, program and reprogram ERT or similar remote meter reading devices;
Installs, maintain and repairs automated meter reading devices (ERT or similar);
Uses small hand tools to perform ERT maintenance;
Verifies route efficiencies and route order, special instructions for access, etc., and reports necessary changes to supervisors (includes coding meter locations and special conditions);
Reads active and inactive meters on assigned route;
Verifies identification number of meter as well as High-Low failures;
Reports unsafe or unusual conditions to appropriate personnel (gas leaks, theft, illegal connections, etc);
Leaves customer read card when unable to gain access to read, remove and/or install remote meter reading devices;
Operates as needed company assigned vehicles or personal vehicle; and
Perform other duties as assigned:
In addition to the activities described above:
- May be assigned to related business support and administrative activities (ex. backend meter processing, backend corrosion processing, backend leak/damager prevention processing, peer safety observations, vehicle clean-out, cross functional training activities, etc.)
Shift Work: Required
Use of Personal Vehicle: Required
Job is progressive to Meter Service Representative II.
Qualifications, Skills and Abilities
High School Diploma/GED
Meter Service Representative I - must pass Work Keys and meter reader training tests.
Valid driver license
*CDL HOLDERS ARE SUBJECT TO TESTING UNDER FEDERAL HIGHWAY REGULATIONS
Ability to read and write legibly.
Must know how to read a map to locate assignments in service territory.
Knowledge of basic math.
Must possess good verbal communication and customer service skills
