Description
SUMMARY:
This position plays a key role in ensuring technology projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This position will focus on the people side of change including various changes to processes, systems and technology, job roles and organization structure. In addition, would be responsible for capturing resource and skills demand and working with resource suppliers to build and effectively leverage a flexible managed application delivery services resource pool sized and skilled to meet projected demand.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Creates and implements change management strategies and plans that maximize employee adoption and usage of IT systems and business processes while minimizing resistance; while utilizing a structured change management methodology
Works with project managers on projects to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes
Supports project teams in integrating change management activities into their project plans and with communication efforts
Effectively and efficiently communicates change impact assessment and plan to business and IT stakeholders
Acts as a coach for leaders in helping them fulfill the role of change sponsor
Provides direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
Supports training efforts through working with stakeholders on training needs by role and developing training documentation, job aids and user guides
Works with Delivery Directors and Managers to identify external resource needs by skill set, identifying longer term steady state demand and rolling short (45 day) to mid-term (180 day ) variable demand to respond to fluctuations in project demand
Works with the PMO and Managed Delivery Service providers to obtain a cost effective fixed core resource pool to meet longer term steady state demand and a dynamic and flexible resource pool to meet short to mid-term fluctuations in demand
Balances external resource allocations across a portfolio of projects and/or operational activities
Reviews financial and resource metrics, escalate exceptions as required and provide ongoing financial and resource demand, allocation and utilization management reporting
Reviews and manages the workforce outsourcing strategy as appropriate, creating plans and processes to manage resource allocations and vendor relationships
This position plays a key role in ensuring technology projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This position will focus on the people side of change including various changes to processes, systems and technology, job roles and organization structure. In addition, would be responsible for capturing resource and skills demand and working with resource suppliers to build and effectively leverage a flexible managed application delivery services resource pool sized and skilled to meet projected demand.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Creates and implements change management strategies and plans that maximize employee adoption and usage of IT systems and business processes while minimizing resistance; while utilizing a structured change management methodology
Works with project managers on projects to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes
Supports project teams in integrating change management activities into their project plans and with communication efforts
Effectively and efficiently communicates change impact assessment and plan to business and IT stakeholders
Acts as a coach for leaders in helping them fulfill the role of change sponsor
Provides direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
Supports training efforts through working with stakeholders on training needs by role and developing training documentation, job aids and user guides
Works with Delivery Directors and Managers to identify external resource needs by skill set, identifying longer term steady state demand and rolling short (45 day) to mid-term (180 day ) variable demand to respond to fluctuations in project demand
Works with the PMO and Managed Delivery Service providers to obtain a cost effective fixed core resource pool to meet longer term steady state demand and a dynamic and flexible resource pool to meet short to mid-term fluctuations in demand
Balances external resource allocations across a portfolio of projects and/or operational activities
Reviews financial and resource metrics, escalate exceptions as required and provide ongoing financial and resource demand, allocation and utilization management reporting
Reviews and manages the workforce outsourcing strategy as appropriate, creating plans and processes to manage resource allocations and vendor relationships
Contact
TXNM Energy, Inc.
Albuquerque
New Mexico United States
www.txnmenergy.com
From the same organization
1 Jun, 2025
