This position is a direct report to the Applications Group Products Supervisor. Business Analyst is responsible for business systems, related fields, and how they align with user needs. Documents requirements, establishes scope, objectives and determines strategy for implementing systems related fields to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met.
This role works closely with the Principle Technical Product Consultant to assess SAP operations and perform business analyses, to improve processes and systems. The successful SAP Business Analyst for this role exhibits an in-depth knowledge business analysis to evaluate data to inform business decisions and conduct research and analysis to find solutions to meet business needs. This includes monitoring and implementing related security measures among other duties.
Job Responsibilities
Responsibilities include but are not limited to:
Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements. Own and develop day to day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers' business and functional needs. Provide product expertise in regards to functional needs and processes
Liaison between the IT department and the Finance, A/P and Procurement business partners to provide required support and analysis.
Assess business needs via business process analysis, collaboration, and observation.
Determine how to integrate SAP software programs/products and tools to enhance targeted business processes.
Evaluate IT infrastructure and capabilities, and facilitate cost-effective improvements.
Configure SAP solutions to ensure smooth system integration, with tools and enhanced functionalities, and user-friendly interfaces.
Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape
o Collaborate across the IT team to gain/offer technical solutions and resolve issues.
o Provide SAP business partners basic training and support as needed.
o Document SAP processes and prepare progress reports.
o Ensure compliance with Company and industry regulations and guidelines
o Keep informed of the latest SAP updates, developments, and offerings.
Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations
o Understand both Long Island IT and the overall business strategy (Finance/AP and Procurement) to monitor and plan for growth.
o Produce reports as needed.
o Run ongoing tests, analyze data, and report findings.
Public Service Enterprise Group
80 Park Plaza P.O. Box 570
Newark
New Jersey United States
www.pseg.com
