The opportunity
The Operations Integration (OI) team works with the market participants and other departments within the IESO to effectively integrate new or modified connections and facilities in the IESO- controlled grid, with a goal of reliable and efficient real-time operations, as well as supporting operational planning efforts. The team champions effective project management and has the primary responsibility for ensuring quality processes that support the IESO's key operations and assessment needs.
The OI team supports external organizations in the registration, maintenance and de-registration of new or modified connections to the IESO-connected grid (ICG), and/or in the participation in the IESO-administered markets (IAM). Participation may involve connections to distribution systems employing new technologies.
This position offers an opportunity to practice your project management experience and develop professional relationships with external organizations, wide range of market participants and many IESO groups allowing you to develop deeper understanding of the IESO business and the energy sector.
What you'll do
Receive assignment from Manager and/or Senior Specialist in general terms related to assigned areas of work. Obtain necessary inputs or data and develop solutions to assigned tasks. Produce necessary documentation to monitor and track, or to substantiate recommendations. Actively identify, analyze and mitigate risks before they turn into issues, carrying out regular reviews, and liaising with IESO and/or external staff on a one-to-one basis as required.
- Coordinate the overall authorization process for participation in IESO-administered markets and/or programs with internal IESO business units and organizations seeking such participation.
- Coordinate the overall "facility registration lifecycle" with internal IESO business units and external participants. This responsibility includes: Facilitate the registration, maintenance and de-registration of physical facilities for IESO-administered markets or programs.
- Review the Connection Assessment documentation, Market Rules, Market Manuals and converse with subject matter experts to develop registration requirements for facilities.
- Following up on customer issues to expedite their resolution within the IESO. Engage with subject matter experts and customers to achieve an acceptable resolution.
- Support system operations with respect to problems associated with registered data.
- Update and maintain registration system, and provide specifications on tool requirements or enhancements.
- Coordinate the registration system as a central library for all master data required by the IESO.
- Maintain knowledge of market rules for the purposes of identifying the obligations. Provide customers and others in the IESO with updates, interpretations and impacts as needed.
- Issue approval documentation to the market participant and within the IESO on recommended decisions pertaining to participation or physical facilities.
- Provide coordination, technical leadership and business systems expertise to internal and external customer projects and system changes. Represent Operations for items arising from IT change and release management.
- Identify the objectives of business processes, assess the risk of not meeting those objectives and identify process controls to mitigate risk as appropriate.
- Document process objectives, tasks, risks and controls in summary documentation (e.g. risk-control matrices).
- Make recommendations and implement changes on streamlining tasks and procedures.
- Contribute to the enhancement/development of existing/new business processes, training packages or guides for participants.
- Support process improvements and execution in Operations. Prepare and maintain guides and procedures to support the processes consistent with business needs, market rules or other IESO-controlled documents.
- Deliver new or revised IESO-controlled documents in accordance with the IESO baseline process. Maintain an inventory of Operations controlled documentation.
- Manage master data (participant registered data and IESO created data), whether sourced externally or internally, that is used in processes and applications across the IESO, in a centralized registration system.
- Exercise limited/periodic supervision over assigned staff on special projects.
- Exercise limited training to staff as needed.
- Provide support to reliability organizations (NERC and NPCC).
- Perform other duties as required.
Independent Electricity System Operator
1600-120 Adelaide Street West
Toronto
Ontario Canada
www.ieso.ca
