Job Description Summary
As an essential service provider that works to power the advancement of society, PGE is critical in delivering Oregon's clean energy transition equitably. As our energy landscape evolves, we must work together to ensure everyone in Oregon can benefit from the transition to a clean and equitable energy future.
The Manager of Community Engagement, a new position within PGE's Community Engagement team, will lead a team dedicated to engaging with communities across PGE's service territory and throughout the state. We are looking for someone who is passionate about building and maintaining relationships, developing solutions to complex problems, and committed to creating meaningful opportunities for engagement on PGE projects and programs. The ideal candidate has extensive experience designing and implementing engagement programs within complex regulatory and/or permitting environments, working in cross functional teams, and adapting engagement strategies to meet the needs of the community and organization.
As the Manager of Community Engagement, you will work closely with the Manager of Equitable Engagement and the Senior Manager of Labor, Workforce, and Community Engagement to develop a roadmap across a variety of areas including wildfire, federal grants, and major projects. Through formal community outreach and engagement processes as well as engagement directly within communities, your team will work collaboratively with internal and external partners to create opportunities for two-way conversations within the communities we serve.
Key Responsibilities
Team Management Manages externally facing team responsible for community engagement programs that support major company programs, projects, and initiatives; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are identified and resolved; and appropriate for the organization.
Community Outreach Actively leads outreach efforts to build awareness and trust within service territory communities and throughout the state; manages team involved in key stakeholder outreach for customers and is responsible the development, program planning and implementation of programs specific to community outreach; Works with customers and other key stakeholders, including community based organizations and nonprofit organizations to help inform company programs and projects.
External Relations Builds relationships with communities throughout PGE's service territory and throughout Oregon to support engagement on PGE projects, programs, and initiatives.
Collaboration Partners with lines of business (Resource Planning, Operations, Government Affairs, Rates & Regulatory, Transmission and Distribution Planning, Communications) and works across the organization to embed community engagement best practices; understands emerging priorities and provides project management and guidance to drive success of community engagement in partnership with appropriate business and functional team members. Manages interdependencies and ensures appropriate communication flows among functions and leadership.
Financial Management Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan; assists with the definition and operation of effective financial controls and decision making.
Resourcing Directs resourcing decisions and planning for team; partners with HR in the definition of jobs, recruitment, evaluation and selection processes.
Professional Development Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.
Education/Experience/Certifications
Education Requires a bachelor's degree in in public policy, communications, liberal arts or other related field or equivalent experience
Experience Typically requires eight or more years in any combination of external facing roles such as community engagement/business engagement/engagement with underrepresented communities.
Preferred Experience with tribes and prior managerial experience
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