The opportunity
The Supervisor, Project & Evidence Management plays a pivotal role in overseeing project coordination, evidence management, and resource acquisition for MACD. As part of the Governance, Performance and Strategy department, the Supervisor ensures that all investigations, cases, and activities are managed efficiently, adhering to legal, procedural, and organizational requirements. This role serves as MACD's main quality control hub, enabling appropriate and nimble resource acquisition, hiring, project and case management, and evidence integrity services. The incumbent will have the opportunity to collaborate across departments such as IT, Procurement, Information Governance and HR supporting MACD's diverse needs while maintaining the integrity of evidence and information management.
This position calls for a strategic thinker with strong project management skills, the ability to influence stakeholders, and a client service mindset. The ideal candidate is a resourceful problem-solver, capable of driving efficiency with a focus on working smarter, not harder. They will oversee a team of specialized staff and report to the Senior Manager, Business Planning, Strategy and Engagement.
What you'll do
- Provides management, supervisory and leadership role to team members and contractors who lead, analyze, organize, and support:
- The provision of project management and coordination services across MACD's business units.
- The assurance that all investigations, cases, projects and activities within the portfolio are following those processes designed and required by MACD policies and/or its legal and statutory obligations, as well as project management disciplines.
- The development, leading and ensuring of the completion of all MACD-required case and project planning and management documents, such as Project Briefs, Project Plans, Project Reports, Portfolio Activity Reports, Steering Committee Updates, Case Theories, Issue Articulation Frameworks, Risk and Resource Assessments and other documents, as required.
- The facilitation and oversight of various aspects of MACD's various resource acquisition and talent development activities.
- The oversight of activities related to MACD's procurement of contracting staff, external legal services, litigation experts, as well as activities associated with temporary and rotational staffing changes. This includes proper use of all authorized procurement vehicles such as MACD's Request For Statement of Qualifications framework, consisting of a wide range of pre-qualified subject matter experts, as well as more tailored Requests For Service and Requests For Proposal, and Legal Services procurement arrangements.
- The assurance that all such activities align with direction from IESO Corporate Services, provincial government directives and any other applicable arrangements.
- The oversight and administration of MACD's unique funding arrangements, including its use of the IESO's Adjustment Account as per IESO Corporate Services direction, and compliance with the Market Rule governing use of this account.
- The oversight and execution of MACD's budgeting, expense control and tracking activities, in addition to other division-specific accounting practices.
- The management and administration of MACD's talent development program, including MACD's specialized orientation program, as well as its technical training and development curriculum. Ensures that MACD managers and supervisors are following this curriculum as part of their development planning with staff.
- Collaborative activities with other team members and other IESO personnel, especially IESO Corporate Services personnel in the areas of Finance and Human Resources, to effectively implement the division's goals within the context of MACD's and IESO's broader strategic direction.
- The oversight of the development and ongoing stewardship of MACD's evidence and information management systems, ensuring efficient information sharing, access and protection.
- The assurance of compliance with all legal requirements, including confidentiality obligations arising from market rules, MOUs, and other partnership agreements, as well as disclosure, privilege and discovery obligations stemming from rules of procedure at arbitration panels, OEB hearings and various provincial court proceedings.
- The oversight of services related to the control and management of evidence supporting MACD's enforcement matters which may lead to hearings, legal proceedings, mediations, arbitrations, tribunal proceedings and/or appeals at the Ontario Energy Board.
- The assurance of the provision of evidence and information support at those proceedings, if and when they do occur.
- The implementation of procedures to safeguard the confidentiality of data from or about Market Participants.
- The assurance of the customization, development and provision of various reporting and information provision services to MACD management, external law firms and other oversight bodies, such as IESO Internal Audit and Ontario's Office of the Auditor General.
- The liasing between MACD and the IESO's IT department on technical matters related to the ongoing maintenance and support of MACD's litigation support tools, systems and databases.
- The maintenance of ongoing professional knowledge of electronic evidence systems, processes, tools and legal requirements.
- In addition:
- Works collaboratively with other MACD members to effectively implement the goals of the team within the context of MACD's broader strategic direction.
- Works with Senior Manager Business Planning, Strategy and Engagement to set directional resource distribution according to divisional priorities.
- Provides advice to Senior Manager Business Planning, Strategy and Engagement and Director of MACD on additional staffing assignments and/or contract procurement needs.
Independent Electricity System Operator
1600-120 Adelaide Street West
Toronto
Ontario Canada
www.ieso.ca
