September 28, 2024
Electric Energy Jobs

IBEW 66 - District Operations Service Area Assistant

Organization:
CenterPoint Energy, Inc.
Region:
Canada, Texas, Houston
End of contest:
September 29, 2024
Type:
Full time
Category:
Customer service
Description
Job Summary

You will have the ability to provide day-to-day administrative support for all activities within the Distribution Operations area office, including data entry, work order processing, bi-weekly bargaining unit payroll entry and reconciliation of payroll issues, assisting with meeting arrangements (reserving auditorium and conference rooms), and filing, record maintenance.

Essential Functions

  • Perform all needed administrative duties including requisitioning and expediting request for material, tools and office supplies; typing, distributing, and filing documents; maintenance of electronic employee time records, maintain filing system for tailboards, property damage reports and signed timesheets. (for Distribution linemen, Primary Metering, and Major Underground groups).
  • Clear error log, enter missing time, run over/under report, and print timesheets in SAP. Enter weekly duty bonuses allotted to linemen that qualify for the duty bonus pay provided by the supervisors. Keep record of vacation/holiday balances and work schedules for distribution operations and major underground personnel. Submit annual holiday carryover form for employees that work Christmas Eve/Christmas Day. Prepare shift change notifications and enter shift changes in SAP.
  • Maintain and update, per the guidance of distribution operations / major underground supervision, the service center Duty Roster for linemen weekly duty rotation. Maintain and update service center Seniority list for linemen. List edit daily for field completed, back office complete order types: HDC1, HDC2, HDC3, HDCT, and HDMT order that have capital material on them. Create and review SAP work orders and field sketches. Perform SAP notification entries, TECO SAP work orders.
  • Research and correct orders missing, material, labor and or sketches in order to TECO or cancel orders. Communicate with Distribution Operations/Major Underground personnel to learn job status or schedule Interface with building maintenance personnel as needed to ensure repair and maintenance of facilities. Monitors and report compliance and non-compliance to department policies, procedures, and protocols.
  • At the request of distribution operations / major underground personnel retrieve relevant information pertaining to the status of the service request. Process credit card expenses in One Pay for supervisors and or managers. Maintains records of safety footwear, prescription safety glasses purchased, and reimbursement for mileage by entering it in One-Pay.
  • Acts as department liaison with outside vendors for printer equipment, toll road tags, and permit for vehicles. Notarize affidavits for Field Service Representatives and other distribution operations / major underground groups. Correct distribution operations / major underground specific work order errors on the 60 & 240-Day report. Complete quarterly Freeway Crossing list by printing and attaching inspection sheets and closing out each order.

Education Description

  • Requires a high school diploma or equivalent. Knowledge of basic mathematics, English grammar and punctuation.

Experience

  • Requires a minimum of three (3) years in distribution construction, reliability, customer service and or marketing position. Related experience performing clerical and /or administrative duties, including proficiency with word processing, spreadsheet and email software.
  • Proficient in standard office software (Microsoft Office suite) and computer systems, as well as operate a 10-key adding machine, copy scanner and fax machine.
  • Knowledge of CIS, SAP, CRM, FocalPoint, NetCADOPS, SharePoint, One Pay, CNP University screens and programs preferred.

A bonus to be

  • Able to pass clerical testing and aptitude assessments as required by the company. Able to communicate effectively with customers, staff, and field personal through personal contact or using telephone or radio devices.
  • Able to demonstrate knowledge and or possess the aptitude to learn CIS and SAP screens and programs. Able to create basic maintenance orders for security lights and other distribution equipment.
  • Able to enter trouble orders and change orders into system. Able to work with minimal supervision.
  • Able to demonstrate knowledge and or possess the aptitude to learn the work order tracking system (SAP). Able to communicate basic outage inquiries to customers, linemen and/or supervisors.
  • Have knowledge of or possess the aptitude to learn the REED Group procedures for time keeping purposes Able to develop, analyze, interpret, and communicate technical information for drawings, reports, and documents.
  • Able to operate a motor vehicle. Able to demonstrate commitment to compliance with applicable laws and regulations, the Company's Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
  • Able to demonstrate respect for all individuals, adhere to the Company's values and business practices and do both consistently. Notary Public.

Read the full posting.

Contact

CenterPoint Energy, Inc.

1111 Louisiana St

Houston

Texas United States

www.centerpointenergy.com