Salary Grade: G06
Minimum Midpoint Maximum
$74,796 - $100,975 - $127,152
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:
Under general supervision, installs, configures, and troubleshoots local area computer networks and associated assemblies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs analysis of network needs and contributes to design of network architecture, integration, and installation
- Installs and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring
- Evaluates local area network hardware and software requirements and capabilities and makes recommendations
- Coordinates installation of hardware and software by others
- Provides support to and trains users in local area network administration and usage
- Monitors and maintains network stability
- Communicates and coordinates network schedule, backups, and downtime to users
- Coordinates third-party maintenance for network hardware, software, and telecommunications services
- Prepares and maintains documentation of network configurations and cabling layouts
- Coordinates work with other departments within the Company
- Assists other information systems (IS) personnel with project and problem resolution
- Provides network availability to entire Company for continued ability to succeed in marketplace
COMPETENCIES:
- Knowledge of data communications principals and interfaces
- Knowledge of telecommunications principals and practice
- Ability to use the protocol analyzer to troubleshoot and examine network protocols
- Ability to use Network Monitoring tools to gather Network statistics and interpret into meaningful information
- Ability to identify and evaluate Network needs to justify and recommend solutions
- Ability to identify and communicate network impact possible due to proposed or planned application installation or network operating system changes
- Provide analysis, planning, and design for Network projects
- Ability to oversee and implement all phases of project management from site planning, to installation, migration, and implementation
- Ability to provide technical assistance on project planning for IS co-workers
- Ability to effectively handle many concurrent assignments with minimum guidelines pertaining to objectives, priorities or technical approach
QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience.
PNM Resources, Inc.
Alvarado Sq
Albuquerque
New Mexico United States
www.pnmresources.com
