Spire is seeking a Manager, ITS Infrastructure Engineering to oversee and provide guidance to a technical pool of resources. This role will lead and develop a highly skilled, cross functional technical staff to implement solutions for critical customer facing applications and end-user groups, with a focus on continuous improvement, quality, and providing a high level of customer-centric service delivery.
Duties and Responsibilities
Solid understanding of the role of virtualization technologies in the Data Center
Provide leadership and oversight on all Infrastructure Engineering areas such as Server, Network, Security and Core Database functions
Oversee diverse pool of technical resources to ensure continuous delivery of work as planned accordingly in the agile kanban teams and as other schedules require
Maintain alignment with overall Product vision and roadmap to ensure capacity and resources support needs of Spire IT teams
Close knowledge gaps and build highly skilled resource pools to support core technology solutions by enabling training and building strategic development plans
Maintain collaborative partnership with leaders, as well as peers, to ensure timely resolution of pending issues, team performance is monitored, and objectives are realized
Partner effectively with Product Owners and Scrum Masters to isolate any team level performance concerns, create remediation plans, and attend team ceremonies as needed to stay connected
Set measurable performance objectives annually with a focus on career pathing and opportunities for individuals
Lead by example, provide motivation to team members, and instill accountability
Provide ample support as needed to ensure tools and resources are provided to team to be successful
Participate and lead direct reports in developing and maintaining a roadmap for the technologies and solutions owned by this team
Participate in the annual budgeting process for the Network, Server and Database Engineering team
Respond timely to requests for information or action items from leadership team, peers and team members
Essential Characteristics and Competencies
Ability to coach, teach and mentor
Demonstrate servant leader mindset
Deep understanding of Agile values and principles and the ability to translate that knowledge to practices
Understand and operate within lean budget guardrails
Foster psychological safety in individual teams, as well as across entire ITS organization
Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team
Foster an environment of continuous learning, adherence to process and progress
Understand gaps and application team needs to enable team members to support continuous delivery of new enhancements
Solid understanding of software development life cycles
Strong analytical, planning, and organizational skills
Strong written and verbal communication skills
Supervisory Responsibilities
Direct supervision of large team of engineers across a variety of core infrastructure technologies
Required Education (certifications, licenses)
Bachelor's degree in related field or extensive experience (5+ years) required
5+ years' experience working on cross-functional, cross-geographical integrated systems and projects
5-8 years of progressive work experience playing an active role in technology delivery and/or business analysis
Minimum 5 years in people leadership position, directly or indirectly
Familiarity with Scaled Agile Framework (SAFe) and other Agile methodologies
SAFe certification(s) a plus
CISSP certification preferred
Required knowledge, skill and abilities
Analytical, critical thinking and problem-solving skills
Experience working collaboratively with technical, development and Product Management teams
Working knowledge of virtualization, SD Wan, core network, firewall, automation, and database technologies with a focus on resiliency and disaster recovery
Spire Inc.
Canada
www.spireenergy.com/
