Spire is seeking a Manager, Quality Assurance to oversee development and standardization of Quality Assurance Practices within the application shared services team. This role will be primarily responsible for oversight and direction for a team of application analysts to build and standardize end to end testing processes that will enhance and build-in quality across the core application landscape.
Duties and Responsibilities
Standardize process flows to enable building quality and testing practices into development team
Oversee refinement of testing process and standards, both manual and automated
Accountable for Automation testing development of regression workflows
Lead quality assurance team in translating business requirements to test cases and test scripts
Maintain alignment with overall Product vision and roadmap to ensure capacity and resources support needs of development teams
Close knowledge gaps and build highly skilled resource pools to support core technology solutions by enabling training and building strategic development plans
Maintain collaborative partnership with leaders, as well as peers, to ensure timely resolution of pending issues, team performance is monitored, and objectives are realized
Partner effectively with Product Owners and Scrum Masters to isolate any team level performance concerns, create remediation plans, and attend team ceremonies as needed to stay connected
Set measurable performance objectives annually with a focus on career pathing and opportunities for individuals
Lead by example, provide motivation to team members, and instill accountability
Provide ample support as needed to ensure tools and resources are provided to team to be successful
Essential Characteristics and Competencies
Ability to teach and mentor
Demonstrate servant leader mindset
Deep understanding of Agile values and principles and the ability to translate that knowledge to practices
Understand and operate within lean budget guardrails
Foster psychological safety in individual teams, as well as across entire ITS organization
Demonstrate Lean-Agile thinking
Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team
Foster an environment of continuous learning and progress
Understand gaps and application team needs to enable team members to support continuous delivery of new enhancements
Solid understanding of software development life cycles
Strong analytical, planning, and organizational skills
Strong written and verbal communication skills
Supervisory Responsibilities
Direct supervision of large team of technical and analyst resources
Required Education (certifications, licenses)
Bachelor's degree in related field
SAFe certification(s) a plus
Required knowledge, skill and abilities
Strong understanding of SQA methodologies
Solid understanding of testing tools and software (i.e. QA Complete, Jenkins, Gitlab)
Experience in the fundamentals of iterative and incremental development
5+ years' experience working on cross-functional, cross-geographical integrated systems and projects
5-8 years of related work experience playing an active leadership role in technology delivery and business analyst
Minimum 3 years in people leadership position
Familiarity with Scaled Agile Framework (SAFe) and other Agile Methodologies
Understanding of enterprise applications, functionality, and end to end processes, preferred but not required, in specialized application support stream (i.e Customer Facing or Internal Core Apps)
Spire Inc.
Alabama United States
www.spireenergy.com/
