This position is posted at 2 levels, Mid-Level and Senior. There is only 1 position available to fill. Level will be determined during the interview process.
Transportation Electrification Commercial Program Manager
Are you passionate about electric vehicles and decarbonization? Do you have experience in managing large-scale projects for commercial customers in the transportation electrification, energy efficiency and/or renewable energy construction sectors? If so, we have an exciting opportunity for you!
We provide clean and affordable energy solutions to help businesses and communities transition to electric vehicles. We are looking for a Large Commercial EV Customer Program Manager to join our team and lead the development and implementation of innovative and scalable transportation electrification solutions for our large commercial customers with fleets and heavy-duty charging needs.
Responsibilities
- Manage the entire lifecycle of transportation electrification programs, rates, tariffs, and solutions for large commercial EV customers, from customers' initial interest in site locations to contract negotiation, project execution, and energy load monitoring.
- Develop new rates and tariffs to integrate transportation electrification into day-to-day utility operations.
- Coordinate with internal and external stakeholders, including sales, engineering, operations, finance, legal, regulatory, and vendors, to ensure timely and successful delivery of projects and programs.
- Develop and maintain strong relationships with customers and provide them with technical and financial guidance, support, and solutions.
- Identify and pursue new business opportunities and market segments for large charging needs, such as battery storage, microgrids, and distributed generation.
- Conduct market research and analysis to evaluate customer needs, industry trends, and competitive landscape.
- Prepare and present program proposals, reports, and presentations to customers and senior management.
Product Specialist
Manages the strategy, road map, feature definition and operation for assigned product.
Key Job Information
Career Level: 3
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently; receives minimal guidance.
Acts as a resource for colleagues with less experience.
Key Responsibilities
- Market Knowledge and Product Analysis Serves as expert in the target market and responds to changing market demands; completes comprehensive competitive and market analysis to appropriately position assigned products; maintains market knowledge through key trade publications and participation in trade organizations and meetings/trade shows for target segment.
- Product Strategies Develops innovative, creative and cost-effective strategies that drive the success of assigned products; ensures vision and strategy are aligned to corporate strategy; serves as the expert for assigned products in product portfolio; champions the features and benefits of assigned products in product portfolio; participates in determining best uses of company resources for program goals.
- Product Performance and Evaluation Tracks program/product performance and analyzes promotion/channel effectiveness; identifies and evaluates potential product enhancements or extensions; documents and reports on findings; determines how to use data to make product enhancements; recommends changes to incorporate in future efforts.
- Product Life Cycle Management Manages the life cycle of products through the growth, maturity, and decline/discontinue stages and determines trajectory of assigned product lines; project manages enhancement development and implementation; expands program participation among customers.
- Internal Collaboration Collaborates with stakeholder departments to execute product strategies, identifies customer profiles, awareness, and satisfaction, drawing promotion lists and planning promotions.
- Customer Experience Designs and implements customer service processes and procedures to ensure high-quality customer experiences; may support customers who have questions or challenges with products or tools associated with the product; determines product changes that increase customer satisfaction.
- Policy Planning and Development Provides input into policies, practices and procedures related to new products and services.
- External Relations and Communication Represents PGE on committees related to assigned products; establishes and maintains relations with industry organizations such as Energy Trust or Green Mountain Energy to jointly plan promotions and evaluate completed promotions; communicates with trade organizations to identify developments and ensure PGE is on the forefront of marketing opportunities.
Education/Experience/Certifications
- Requires a bachelor's degree in marketing, communications, business, accounting, economics or other related field or equivalent experience.
- At least 5 years of experience in project management, business development, program management or consulting in the renewable energy, energy efficiency construction or transportation electrification sectors.
- Ability to learn utility operations including rate and tariff models, creation, and updates.
- Demonstrated knowledge and expertise in energy-management technologies, markets, policies, and regulations.
- Excellent communication, negotiation, and presentation skills, with the ability to communicate complex technical and financial information to diverse audiences.
- Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple projects and prioritize tasks in a fast-paced environment.
- A customer-centric and results-oriented mindset, with a passion for innovation and transportation electrification.
- Requires a valid Driver's License and a history of safe driving practices.
Competencies (Knowledge, Skills, Abilities)
Functional Competencies
- Intermediate knowledge of product management principles, theories, processes, and practices, including product life cycle management and continuous improvement.
- Intermediate knowledge of the features, functionality and benefits of products and services of an electrical utility.
- Intermediate skills in researching and analyzing market data and trends, including competitive offerings, and responding to changing demands.
- Intermediate skills in understanding customer needs and challenges to effectively demonstrate product benefits and solutions.
- Intermediate skills in developing product strategies and plans, product budget management, and forecasting product growth.
- Working knowledge of finance, economic and accounting principles.
- Intermediate skills in developing and administering contracts and in coordinating requests for information (RFI).
- Intermediate knowledge of tariffs and rate structure.
- Intermediate knowledge of advertising/communication channels.
General Competencies
- Intermediate analytical thinking skills.
- Intermediate business acumen.
- Intermediate creativity and innovation skills.
- Intermediate influence skills.
- Advanced collaboration skills.
- Intermediate negotiation skills.
- Intermediate organization and prioritization skills.
- Intermediate presentation and facilitation skills.
- Intermediate problem-solving skills.
- Intermediate written and oral communication skills.
Portland General Electric Company
121 SW Salmon St
Portland
Oregon United States
www.portlandgeneral.com
