As an energy adviser, you will be at the forefront of the customer experience, handling inbound interactions from our customers, listening to their needs, and taking pride in offering solutions and making their experience a truly exceptional one. You will be immersed in the evolving energy industry, while working independently and as part of a collaborative team that focuses on quality and excellence.
We offer a fast-paced environment, excellent working conditions and a collaborative team atmosphere. Because we are there for our customers when they need us, we offer a variety of shifts during the day. There are also excellent opportunities for overtime, especially during emergency restoration/weather events. We provide robust training and onboarding to ensure you are fully able to service our customer needs.
"The Eversource Contact Centers offer a performance-based Work from Home program in Windsor, CT and Manchester, NH for all CSRs."
This is a union represented position. We offer a competitive compensation and benefits package. Our compensation starts at $22.11/hour, plus overtime, as well as an annual bonus based on your performance. Some of our benefits include medical/dental/vision, education reimbursement, retirement savings plans, life and disability insurance, paid time off, opportunities to volunteer and give back to the local community and more! And we provide many opportunities for training and career advancement.
The Experience We're Looking for from You:
- High school diploma or equivalent required.
- At least 1 year of previous experience helping customers in any capacity/line of work.
- Candidates with College degrees who do not have customer-related experience are encouraged to apply!
- The ability to speak Spanish is a plus.
Must pass pre-employment skills testing and background check and drug screening
Eversource Energy
107 Selden St
Berlin
Connecticut United States
www.eversource.com
