- Develop, configure, expand, and maintain all Identity and Access Management related applications, with the focus being CyberArk Core PAS .
- Share knowledge on key principles of (IAM) with knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance
- Incorporate compliance requirements into systems, processes and documentation
Key responsibilities include:
Solution Configuration
- Configure software programs based on business requests and/or requirements (i.e., Add new integrations following standard patterns)
- Expanded support of the analysis, design, coding, testing, configuration and modification of Solution projects and/or products or enhancements using various programming languages, technologies and development methodologies
- Major role on upgrades, product fixes/patches, new integrations
Software Development/scripting
- Develop and/or script to build connections to or gather information from systems,
- Add features, modify user interface, etc.
- Maintain appropriate security access and protection, in compliance with existing security policies and best practices
- Awareness of and adherence to all compliance/regulatory frameworks (i.e., SOX, NERC, etc.)
- This role will also liaison with other digital teams and be a technical contact for vendor relationships
Solution Support/Incident Management
- Manage, maintain, and monitor IAM application environment and tools, ensuring the systems stay current and are running efficiently, including applying appropriate tuning and updates as necessary
- Third Tier support - Assist the P1 and P2 team members with incidents that require more advanced troubleshooting
- Advanced troubleshooting/diagnosis of issues
- Participate in Problem Management investigations
- Act as the Technical Lead for critical incident calls
- Begin to work with vendor Engineers and support
Security & Compliance
- Aware of security and compliance requirements at Ameren
- Design, code and configure applications to meet NERC CIP requirements, Ameren Identity Policies and other security and compliance requirements
Knowledge Management
- Begin to take ownership of documentation - user documentation, service desk, any development/coding/scripts, support documentation
- Complete technical documentation for testing, QA, training, troubleshooting, operating, and/or procedures for installation and maintenance
- Begin to enforce the documentation requirements
Vendor Engagement
- Primary interaction resource point w/product and services vendors
- Bring IAM process / technology SME expertise across a broad range of areas to enable vendor success
- Lead IAM Ameren/Vendor design and project meetings - clear understanding of roadmap requirements
- Broad product/service vendor project responsibility and ownership - a central resource for vendors to understand requirements and Ameren context
- Primary vendor engagement role - STRATEGIC / ACCOUNTABLE PARTNER
Co-worker Development
- Coach less experienced co-workers and provides feedback to enhance skills, and knowledge
- Mentor less experienced co-workers
- Support training and college recruiting for co-workers
Qualifications
- Bachelor's degree required, preferably in engineering, mathematics, computer science or business
- 5+ years of relevant experience
- Consideration will be given to candidates with nine or more years of relevant experience in lieu of the degree requirement
In addition to the above qualifications, the successful candidate will demonstrate:
Technical Skills:
Strong working knowledge and proficiency with the following technologies (as relevant):
- Identity and Access Technologies
- Privileged access management systems, with a preference for CyberArk Core PAS
- Operating Systems
- Configuration Management Technologies
- Container Technologies
- Agile Environments
Identity Skills:
Strong working knowledge and proficiency with the following technologies (as relevant):
- Identity Federation patterns
- Auth and auth
- Provisioning access
- Entitlements
- SSO/SAML
- OAUTH/OIDC
- MFA
- PAM, especially CyberArk CorePAS
- Directory Services, including on premises Active Directory, Azure Active directory, and working in a hybrid environment.
- Group Policy Management
Ameren Corporation
www.ameren.com