A centralized I&TS providing services, governance, and general oversight to the I&TS function, and IESO overall across a broad spectrum of accountabilities.
The Director, CIO Office also fulfills the formal role of the Critical Infrastructure Protection (CIP) Senior Manager as required by the NERC CIP Standard CIP-003-6 and defined in the NERC Glossary as: A single senior management official with overall authority and responsibility for leading and managing implementation of and continuing adherence to the requirements within the NERC CIP Standards, CIP-002 through CIP-011.
What you'll do
- Oversight for all IT related governance inclusive of I&TS process, and stewardship for all IT strategy plan & departmental processes, policies, and related documents
- IT continuous process improvements across of all I&TS using six Sigma frameworks
- Oversight for technology-related compliance across the organization (NERC CIP, CSAE 3416, Settlements audit, etc.)
- Audit remediation tracking & support
- IT operational risk management support
- Business relationship management services
- Quality Assurance governance
- IESO Data Governance
- Enterprise Architecture strategy and implementation
- Operations and contract management support services.
- Identify ongoing opportunities for value creation, cost savings, operational effectiveness and risk mitigation for I&TS
- Thought Leadership expressed as a credible ambassador of I&TS and the IESO in external and internal interactions
- Design and implementation of I&TS specific performance dashboards and KPI's aligned with the IESO's corporate strategy
- Provide overall management and guidance for the CIO Office team such that it supports the ongoing daily responsibilities of the I&TS and corporation both now and in the future utilizing a service-oriented "shared services" mindset.
- Must be able to work with multiple project teams simultaneously and thrive in fast-paced, dynamic environment requiring high standards of quality and reliability.
- This role manages a broadly skilled team of full-time and temp/contract personnel numbering approximately 25
- Accountable for ensuring the IESO is compliant with NERC CIP guidelines and reviewing, strategizing on mitigations, and ultimately advising the CIO & reporting deviations in a timely manner. Failure to maintain sufficient compliance with NERC CIP, results in the risk of high financial penalty ($10M USD is not unheard of), as well as severely damaging the IESO reputation.
- Having oversight for the Quality program at the IESO means that we provide guidance and council to IESO projects ranging into the 100's of Millions of dollars. Poorly executed QA can, and will, result in reputational damage, and litigation from industry constituents financially harmed.
What you'll need to succeed
Undergraduate degree (ideally in the field of law, computer science, engineering or business administration)
An industry-related legal, audit, compliance, or information security certification or demonstrable equivalent experience and accountability.
15 years' experience in Technology and Governance.
5 years' experience managing compliance assessments within a corporate setting.
Proven experience developing and submitting IT audit and compliance reports to governing bodies, legal entities and/or external authorities.
Experience in planning, organizing and developing information technology policies, procedures and practices including business continuity
Direct experience and knowledge of national, provincial and local information technology laws and regulations, including familiarity with NERC CIP Regulations.
Strong communication skills (written and oral), particularly with government/industry agencies such as the Ontario Energy Board, NERC, NPCC and external/internal auditors.
Demonstrated ability to apply IT-related knowledge and experience in negotiation & solving compliance issues.
High level of knowledge of business theory, business processes, management, budgeting and business office operations.
Experience with complex procurement and vendor management practices specifically as they relate to a government organization.
Understanding of computer systems and integration capabilities.
Experience with Quality Assurance and ITIL based IT performance monitoring function.
Ability to translate understanding of the organization's goals and objectives into compliance requirements and solutions.
Experience in general enterprise architecture principles, related organizational design and implementation practices
Good familiarity with enterprise wide data governance policies and practices as well as advanced analytics programs (ML/AI)
What's in it for you
A comprehensive total rewards program, including best-in-class benefits and a flexible workplace
A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter
Leaders who support your growth and success through regular feedback and coaching
The opportunity to work with some of the brightest minds in the industry
Independent Electricity System Operator (IESO)
1600-120 Adelaide Street West
Toronto
Ontario Canada
www.ieso.ca
