November 19, 2017

Eversource Recognizes Glastonbury and Cromwell Residents With Customer Excellence Award

September 12, 2017

A crew of Eversource lineworkers sprang into action recently after witnessing an accident on their way back to the company's East Hampton work center. A driver had crashed through the back wall of the garage of his home and into a large propane-fired generator. Knowing the dangers of the situation, lineworkers Dave Hunter of Glastonbury and Mike McDermott of Cromwell, along with others in the crew, helped evacuate the driver and his wife from the premises and turn off the propane supply.

Hunter and McDermott's heroic efforts and fast-thinking were recently recognized by the company with the Eversource Customer Excellence Award, which honors employees who go above and beyond the call of duty to help others.

"I'm very humbled to receive this award," said Hunter. "Our response goes right back to our training out in the field. You have to be aware of what is going on around you and safety is always our top priority. Their safety was in jeopardy."

"We were at the right place at the right time," said McDermott. "I'm glad we were able to help."

Had McDermott, Hunter, and the crew not been there, the outcome could have been much worse.

"There were a number of variables that could have led to a catastrophic event a propane leak with multiple ignition sources, a gasoline leak with multiple ignition sources and structural damage to an occupied home," said Chief of the Columbia Volunteer Fire Department, Peter Starkel. "The quick actions of the team directly led to a positive outcome."

"Eversource employees like Dave and Mike are what makes this a great company," said Vice President, Electric Field Operations Steve Gilkey, who presented the award. "They went above and beyond to help this couple in a time of crisis. It's a true example of how our employees here work hard to be safe every day."

In honor of Hunter and McDermott's achievement, Eversource will make donations to the non-profits of their choice the Lyndon State College Lacrosse Team and the Hospital for Special Care Department of Neuromuscular Clinic Fund, respectively.

Eversource (NYSE: ES) transmits and delivers electricity to 1.2 million customers in 149 cities and towns and provides natural gas to 229,000 customers in 73 communities in Connecticut. Recognized as the top U.S. utility for its energy efficiency programs by the sustainability advocacy organization Ceres, Eversource harnesses the commitment of its approximately 8,000 employees across three states to build a single, united company around the mission of safely delivering reliable energy and superior customer service. For more information, please visit our website ( and follow us on Twitter (@EversourceCT) and Facebook (

Tricia Taskey Modifica
(860) 665-4605

Mitch Gross
(860) 665-5221

For more information

Eversource Energy
107 Selden St
Berlin Connecticut
United States 06037

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