Description
Position Summary
This role is responsible for leading a 24/7 operational team of Union and/or Non-Exempt employees supporting supply chain operations across multiple locations, including warehouse operations, materials management, inventory control, logistics, and distribution. The position is accountable for team performance, safety, customer service, operational excellence, and continuous improvement.
The Supervisor Field Operations leads Union and Non-Union coworkers through servant leadership, Lean principles, and waste elimination practices while fostering a culture of trust, accountability, safety, and diversity of thought. The role oversees the movement and management of materials, ensuring inventory accuracy, material availability, efficient warehouse operations, and effective coordination with Supply Chain, Procurement, Suppliers, and Business Partners.
Essential Duties & Responsibilities
- Lead and develop a team of Union and Non-Union employees responsible for fleet, facilities, supply chain, warehouse, logistics, and materials management operations across multiple locations.
- Provide leadership and oversight for daily operational activities, ensuring safe, reliable, and efficient service delivery.
- Responsible for ensuring compliance for all HR-related requirements including training, licensing, CDL compliance, forklift certification, OSHA requirements, attendance management, and medical qualifications.
- Ensure inventory transactions, material movements, and warehouse processes are accurately documented and maintained to support SOX compliance, financial controls, and inventory accuracy.
- Lead warehouse, storeroom, and materials distribution operations including receiving, storage, staging, shipping, delivery coordination, and inventory management.
- Oversee the ordering, scheduling, delivery, allocation, and management of materials required to support operational work and capital projects.
- Collaborate with Supply Chain, Procurement, Suppliers, Engineering, and Business Partners to support inventory management, procurement activities, forecasting, and operational planning.
- Monitor inventory availability and material status, coordinating allocation and reallocation of materials as business priorities change.
- Escalate critical material shortages, long lead-time constraints, and special material requirements to prevent impacts to customer commitments and project schedules.
- Support procurement activities including vendor engagement, contract compliance, supplier performance management, and participation in sourcing initiatives, RFPs, and RFIs.
- Provide project updates, operational performance metrics, and risk assessments to stakeholders, managers, and senior leadership to support effective decision making.
- Participate in Daily Operating Reviews, T-minus planning meetings, continuous improvement events, and business performance reviews.
- Identify and execute opportunities for cost reduction, waste elimination, process standardization, and operational efficiency improvements.
- Manage vendor relationships and third-party service providers while ensuring adherence to contractual requirements and operational expectations.
- Oversee inventory optimization efforts, including cycle count performance, materials forecasting, inventory accuracy, and warehouse utilization.
- Drive Lean initiatives through problem solving, go-sees, root cause analysis, visual management, and continuous improvement methodologies.
- Responsible for planning, organizing, and controlling resources and processes to achieve operational objectives while maintaining safety, quality, schedule, and budget expectations.
- Lead labor relations activities including contract administration, grievance handling, workforce planning, and maintaining positive relationships with represented employees and labor organizations.
- Develop employee capabilities through coaching, performance management, workforce planning, succession planning, and employee development activities.
- Establish and monitor key performance indicators related to safety, customer service, inventory accuracy, logistics performance, productivity, quality, and cost management.
- Provide technical guidance, operational leadership, and support to direct reports while adapting priorities and resources to meet changing business needs.
- Other duties as assigned.
Knowledge, Skills & Abilities
- Leadership Acumen
- Materials Management & Inventory Control
- Supply Chain Operations Management
- Warehouse & Logistics Operations
- Procurement & Supplier Relationship Management
- Lean Manufacturing / Continuous Improvement
- SAP and Supply Chain Processes
- Inventory Planning & Forecasting
- Change Management
- Operational Excellence
- Project & Resource Planning
- Contract & Vendor Management
- Budget & Cost Management
- Labor Relations & Workforce Leadership
- Relationship Building
- Written & Verbal Communication
- Ability to Effectively Plan and Delegate Work
- Ability to Analyze, Organize, and Prioritize Multiple Workstreams
- Microsoft Excel and Data Analytics
EDUCATION & EXPERIENCE
- Bachelor's degree in Business Management or a related field with two (2) or more years of relevant experience
- OR Associate degree with four (4) or more years of relevant experience
- OR High School Diploma/GED with six (6) or more years of relevant experience
Contact
Consumers Energy
1 Energy Plz
Jackson
Michigan United States
www.consumersenergy.com
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