Description
Summary
This role will primarily focus on conducting training needs analysis and designing and developing electric utility market requirements and customer-focused training curriculums and programs using effective instructional design methodologies and technologies.
This role will report on-site 3 days each week.
Key Roles & Responsibilities
- Design and develop comprehensive training and process solutions using human performance methodology, best practices, and Analysis, Design, Development, Implementation, and Evaluation (ADDIE) methodology. Other responsibilities include.
- Perform all essential functions and aspects of the job description, including any other specific job requirements.
- Ability to interface and develop trust with employees, management, and customers; foster and implement effective teamwork; and apply effective project management, problem-solving, change management, and time management skills.
- Collaborate with key stakeholders to conduct training needs analysis and identify appropriate training solutions.
- Communicate complex subject matter to a variety of audiences.
- Lead workshops and focus groups to conduct analysis and develop and document process flows.
- Lead and conduct the design, development, and delivery of training and development programs that comply with regulations, company policies, procedures, work rules, and management expectations, and include an appropriate variety of instructional methods, settings, and technologies.
- Research emerging trends in training methods and technologies and recommend enhancements.
- Web-based instructional design and development.
- Instructor-led instructional design and development.
- Experience with e-learning authoring tools (e.g., Captivate, Lectora, or Articulate), learning management systems, and multimedia technologies (e.g., Adobe Creative Cloud, Adobe Premiere, and video and audio creation/editing).
- Experience designing and developing web-based training and digital learning content.
- Ability to modify digital photographs and create graphics and animations.
- Experience documenting process flows, procedures, and training materials using information mapping techniques.
- Strong interpersonal communication skills with the ability to collaborate effectively with stakeholders.
- Strong process design, development, and project management skills.
- Proficiency in Microsoft Office Suite, including Visio, Word, Excel, and PowerPoint.
Education & Experience
- High school diploma, GED credential, or equivalent is required.
- Bachelor's degree in training, organizational development, adult education, or another related field, and 5 years of experience in developing and delivering training and development programs is required.
- In lieu of a degree, 8 years of experience in developing and delivering training and development programs is required.
Measures of Success
- Effective leadership; acts responsibly and is self-directed.
- Strong, productive relationships with both external and internal constituents and proactively develops solutions to improve service.
- Analyze performance gaps, training needs, requirements, and requests in a manner that effectively identifies when training is an appropriate solution and what training is appropriate.
- Design, develop, and deliver safe, effective, relevant, technically accurate, and innovative performance-based training that meets the Company's needs.
Contact
Oncor Electric Delivery
1616 Woodall Rogers Freeway
Dallas
Texas United States
www.oncor.com
From the same organization
14 Dec, 2026
14 Dec, 2026
