Description
Job ID: 17556
Job Summary
Develops marketing and/or business plans designed to enhance customer satisfaction and profitability, and manages activities related to the implementation of such plans. Leads projects and provides analytical support for marketing activities within or across business unit lines. Manages timely and relevant communications with internal and external partners and stakeholders.
Key Accountabilities
- Performs data collection, statistical and numerical analyses in support of strategic, tactical, or performance improvement plans
- Gathers information, analyzes, designs, recommends, and implements solutions in the area of responsibility
- Manages operations and resources, monitors, reports, and develops strategies to improve key performance metrics
- Creates and maintains project work plans, campaigns, and budgets. Schedules and manages work activities for projects/campaigns to ensure on-time and in-budget completion, while achieving revenue retention/attainment or performance improvement goals
- Develops business or marketing plans based on customer expectations, including performance objectives, strategies, tactics, and financial projections
- Interfaces with business units appropriate for the assurance of timely execution of customer-related projects
- Defines customer segments and develops customer segment strategies, including market scans, gap analyses, metrics, and customer service expectations
- Meets with customers and customer groups; develops and delivers presentations to internal and external parties; represents the department management at cross-functional meetings
- Provides expertise, guidance and/or work direction and participates in the training of internal and external (vendor) staff
Minimum Education & Experience Requirements
- Bachelor's degree in Business (or a business-related discipline), Economics, Marketing, Engineering, or a related discipline, and 5+ years of relevant work experience
Other Qualifications
Preferred
- MBA or relevant post-graduate degree.
Other Requirements
- Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of sources and alternatives, and recommend optimal solutions for various situations.
- Advanced project management skills, including scheduling, estimating, and budgeting.
- Lead continuous improvement efforts and use process design outcomes to solve problems.
- Written, verbal communication, and advocacy skills consistent with the ability to present results of projects and research to executive-level leaders.
- Ability to work in a 'team' and/or 'matrix' structure, supporting multiple clients, procedures and policies.
- Ability to cope with multiple demands from leadership, customers and staff positively and professionally; displays a calm demeanor under pressure.
- Initiates new ideas and approaches; challenges orthodox practices and approaches with reasonably sound alternatives.
- Proficiency in the Microsoft Office suite and other software applications utilized by the business unit sufficient to apply/support them with minimal instruction or guidance. This level of proficiency is typically attainable through 3+ years of substantive experience with these applications.
Contact
DTE Energy
2000 2nd Ave
Detroit
Michigan United States
www.dteenergy.com
From the same organization
1 Dec, 2026
1 Dec, 2026
