Description
Job Summary
Support Control Center operators from Control Systems Operations center. Once fully qualified, will support a 24/7 operation as part of a shift rotation. Support includes monitoring and troubleshooting of two proprietary SCADA connected control systems, network infrastructure, hardware monitoring, web services, and clients on an isolated Windows domain. Team supports datacenter with installation of servers, workstations, network infrastructure, wiring and patch panels, and monitoring support systems for communications, electric power, and fire suppression systems.
Essential Functions
- Follow a training and development program for Operations Support Analysts
- Assess Real-Time system status and equipment failures and coordinate repairs/replacement with appropriate vendors and users.
- Monitor and troubleshoot telemetry connections with field-located SCADA endpoints
- Monitor, test, and manage Control Center data links with ERCOT, SIGE, and other entities
- Perform physical security access control and visitor management in accordance with procedures
- Install/remove Control Center OT equipment, cabling, and systems per System Owner requests
- Support Control Center physical plant maintenance plans with vendor assistance
- Coordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.).
- Perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems.
- Observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities.
Education Description
- Bachelor degree in fields of Technology, Engineering, Computer Science, or Business Operations or qualifying work experience
Experience
- 2+ years experience in dispatch, data center, or Control Center
- 5+ years experience in dispatch, data center, or Control Center may be considered in lieu of education requirement.
- Able to understand SCADA protocols and RTU communication.
- Knowledge of computer troubleshooting, use of remote sessions for technical support.
- Experience with system monitoring tools to analyze hardware status, network activity, user activity a plus
Contact
CenterPoint Energy
1111 Louisiana St
Houston
Texas United States
www.centerpointenergy.com
From the same organization
5 Jul, 2026
