Overview
The Supervisor of Data Integrity leads a skilled team dedicated to delivering the technical and analytical support that keeps SPP's Reliability Coordination, Market Operations, and Balancing Authority functions running smoothly. This group plays a pivotal role in ensuring that near real-time operational data such as SCADA and ICCP remains accurate, reliable, and ready for use across SPP's operational systems. Because this data directly supports time-sensitive decision making, the work often requires clear thinking and confident judgment, even in high-pressure situations. Beyond real-time data assurance, the team contributes to the development, implementation, and ongoing improvement of engineering applications, processes, and tools that power SPP's operational capabilities. The Supervisor works closely with the Manager of Modeling & Data Integrity to align objectives, emerging needs, and strategic priorities. The role includes guiding the team through purposeful development planning, real-time coaching, and thoughtful performance reviews. In this position, the Supervisor directly supports SPP's Strategic Plan, with an emphasis on strengthening reliability and future-grid readiness, improving market efficiency, and advancing the success of Markets+ onboarding.
Core Responsibilities
Management Responsibilities:
- Lead a team in the performance of their associated responsibilities
- Evaluate and select appropriately qualified candidates for open positions
- Establish work schedules and ensure qualified personnel are always on duty
- Perform periodic performance reviews and evaluations, recommend salary and position adjustments
- Assist in development of the SPP Administrative Budget.
- Coordinate, initiate and facilitate training focused on refreshing knowledge of functionality of existing and new tools, displays, processes and procedures
- Establish and maintain guidelines and processes the Operations personnel will follow while fulfilling their responsibilities
- Maintain an understanding of, compliance with and enforcement of SPP Policies, Business Practices, SPP Criteria and Procedures
- Conduct regular touch-base meetings with direct reports to discuss development goals, business goals and performance matters
- Provides real-time coaching on performance & customer service
Operational Responsibilities:
- Maintain effective controls for all key processes.
- Develop and implement business and SSAE16 control activities to ensure timely, accurate updates to the Network Model, Commercial Model, and EMS.
- Maintain and enhance SPP's ICCP models.
- Maximize the quality and reliability of near real-time data feeding the Network Model.
- Maintain required evidence and documentation for audits and regulatory reviews.
- Ensure staff have the tools they need and that those tools perform accurately and consistently.
- Communicate results of engineering analyses to appropriate SPP personnel and Membership.
- Collect operational data and prepare required reports for SPP, NERC, Registered Entities, and FERC.
- Oversee research and analysis of reported issues across SPP systems, document findings, and communicate results back to requestors.
Other Responsibilities:
- Coordinate and interface with stakeholders and staff to resolve inquiries, issues, and disputes.
- Develop strong working relationships with data providers, Transmission Operators and Reliability Coordinators through timely, transparent customer service.
- Participate and contribute as an SPP representative on NERC and SPP committees, subcommittees, working groups, and task forces.
- Perform secretarial duties for assigned SPP organizational groups, including preparing and distributing meeting notices, agendas, background materials, presentations, and meeting minutes.
- Coordinate all administrative aspects of group meetings, including scheduling, location, room setup, audio/visual needs, food and beverage arrangements, and cost management.
- Assist with administrative office duties as required.
Qualifications
- Bachelor's Degree in Business, an IT-related field, or an ABET-accredited Engineering discipline is required
- 6 years electric utility operations, model development, or a related field is required
Preferred Qualifications
- Bachelor of Science in Electrical Engineering from an ABET accredited university
- Advanced knowledge of EMS and ICCP modeling and support
- Graduate level degree in related field of study
- A Professional Engineer license
- NERC Operator Certification
Southwest Power Pool Inc.
415 N McKinley
Little Rock
Arkansas United States
www.spp.org
