The Operator Qualification (OQ) Specialist ensures compliance with U.S. Department of Transportation (DOT) 49 CFR Part 192 Subpart N (Operator Qualification Rule) by evaluating and verifying the knowledge, skills, and abilities of personnel performing covered tasks. This role is responsible for administering written, computer-based, and performance-based assessments to promote technical competency, operational excellence, and the highest standards of public and employee safety.
The OQ Specialist conducts qualification evaluations across multiple technical disciplines including, but not limited to, gas operations and maintenance, construction, locating, customer service, and plastic pipe joining. This position partners closely with cross-functional stakeholders including Field Operations, System Operations, Construction Services, Technical Training, Operational Excellence, Compliance, and Gas Standards to ensure alignment with regulatory requirements and company procedures.
This role directly supports Safety Management System (SMS) objectives by strengthening workforce capability, improving compliance, and enhancing system reliability. The OQ Specialist also conducts audit assessments of third-party evaluators and administers qualification exams for company employees and contractors.
Essential Functions
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Administer and perform initial, requalification, and supplemental operator qualification evaluations, including written/computer-based evaluations and skill/performance evaluations.
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Conduct field-based evaluations of both routine and complex covered tasks, applying sound judgment and technical expertise.
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Prepare employees for the qualification process through structured communication, pre-job briefings, and clear expectations regarding testing and evaluation criteria.
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Evaluate and determine pass/fail outcomes based on established OQ requirements and performance standards.
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Document results and communicate outcomes to front-line leadership using standardized reporting tools and systems of record.
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Provide coaching, constructive feedback, and development recommendations to participants following evaluations.
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Recommend suspension or restriction of operator qualifications for employees or contractors who do not meet required competency standards.
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Support continuous improvement efforts by providing input on qualification programs, testing methods, evaluation tools, and processes.
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Conduct audits of third-party evaluators to ensure adherence to OQ program requirements and regulatory compliance.
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Maintain, inspect, and calibrate testing equipment, tools, and evaluation props.
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Perform hands-on technical activities including destructive testing of plastic fusion joints using cutting, grinding, and hydraulic press equipment as required.
Required Qualifications for Position
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Experience:
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Minimum of 1-3 years (or equivalent experience) in natural gas field operations, construction, customer service, system operations, or related technical discipline
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Technical & Regulatory Knowledge:
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Strong understanding of DOT 49 CFR Part 192 Subpart N (Operator Qualification Rule)
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Knowledge of applicable state gas standards and regulatory compliance requirements
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Familiarity with industry standards such as ASME B31Q and applicable state codes
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Working knowledge of Operator Qualification task lists and testing/security protocols
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Systems & Tools:
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Experience with OQ tracking systems (e.g., EWN, OQMS or similar system of record)
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Proficiency in Microsoft Office applications
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Core Competencies:
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Strong technical knowledge in at least one covered task discipline
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Effective written and verbal communication skills
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Ability to coach, mentor, and provide constructive feedback
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Strong organizational, planning, and documentation skills
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Understanding of testing methodologies, evaluation techniques, and certification practices
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Working knowledge of safe work practices, procedures, and manufacturer instructions
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Basic leadership and collaboration skills
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Demonstrated commitment to safety and regulatory compliance
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Preferred Qualifications
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Bachelor's Degree in Engineering, Technical Discipline, or related field
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Prior experience in training, instruction, or workforce development
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Experience evaluating or auditing OQ programs
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Industry certifications related to gas operations, welding, or plastic fusion
Nisource, Inc.
801 E 86th Ave
Merrillville
Indiana United States
www.nisource.com
