Description
Job Description
WGL is seeking a Field Operations Clerk for our Rockville MD station. You will be supporting the Field Operations and System O&M field crew activities by researching, processing, maintaining, updating and documenting work activities for compliance, planned maintenance and service to customers.
Your Responsibilities:
- Create Job Packages for maintenance work including but not limited to printing of Service Record Cards, SmallWorld prints and other related documents.
- Initiate, update FMDRCT conditions and WMIS work requests.
- Initiate, update and document Miss Utility Locate Ticket information for maintenance work.
- Initiate permit requests in Web Portal and WMIS and documents information for maintenance work.
- Use CAD (Computer aided dispatch) and COS (Customer Order System) to track orders put in system.
- Compile reports on orders pending to dispatch and those dispatched to contractors.
- Process contractor invoices for payment.
- Provide support to the Technical Supervisor, and Supervisor.
- As directed, research customer complaints related to maintenance work performed in the field.
- Maintain or update network-based rosters, logs, lists, spreadsheets and/or databases related to Field Operations shifts, vehicles, equipment or other information.
- Provide other clerical support to Field Operations and System O&M field crews as directed by the Technical Supervisor or Supervisor.
- Make scanned or hard copies of documents as required and maintains or updates associated files.
- Communicate with internal and external WG customers as needed to perform assigned job duties.
- Perform other miscellaneous clerical duties, as needed.
Your Skills & Qualifications:
- High School Diploma/GED Required
- Working knowledge of Microsoft Office products required.
- Familiarity with CICS, COS, SMALLWORLD, WMIS, CTS, Web Portal, Web Extender/Application Extender tracking systems preferred.
Contact
WGL Energy
Washington États-Unis
www.wgl.com/
From the same organization
11 Aug, 2026
11 Aug, 2026
