Develop, manage, and evaluate key projects/programs/initiatives from planning to post implementation phases as required. Develop business plans, project charters, and performance metrics in support of business objectives. Ensure organizational alignment with management models and principles and drive the integration of best practices. Perform various assignments including requests for financial and operational reports, data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel.
This position is part of the Enterprise Data Quality team and supports the development, implementation, and sustainment of data governance and data quality programs that enable accurate, reliable, and trusted data across the organization.
The Sr Business Program Manager enables consistent execution of data governance operating models, data quality standards, and adoption practices across functional areas. The role supports cross-functional initiatives by providing program coordination, process design, performance measurement, and organizational change management to embed right-first-time data behaviors into daily operations.
This role does not own business data. Instead, it enables Data Owners and Data Stewards to fulfill ownership responsibilities effectively through clear governance models, standards, tools, and adoption support.
Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
Primary Duties
PRIMARY DUTIES AND ACCOUNTABILITIES
- Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs. Lead and support enterprise data quality and data governance initiatives, including defining requirements, success metrics, KPIs, and quality controls to measure data accuracy, completeness, timeliness, and adoption. Support the development and execution of data governance operating models, including roles, decision rights, RACI, and escalation paths across functional areas.
- Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives. Define, maintain, and communicate data quality performance indicators, dashboards, and trend analyses, including identification of risks, issues, and adoption gaps. Prepare and present data quality performance reports and insights to leadership and stakeholders.
- Coordinate work plans to implement corrective actions that are identified as a result of performance assessment. Coordinate corrective action plans addressing data quality gaps identified through monitoring, audits, regulatory reviews, or performance assessments. Support root cause analysis and continuous improvement efforts to prevent recurrence and drive sustainable data quality improvements.
- Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables. Support the development of data quality and data governance roadmaps, business plans, and objectives aligned with enterprise strategy. Assist with development of business cases, value articulation, and prioritization of data quality initiatives in collaboration with business and IT partners.
- Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. Lead or support organizational change management activities related to data governance and data quality initiatives, including training, communications, and readiness activities to drive adoption of new standards, processes, and tools. Reinforce accountability, Data Owner and Data Steward responsibilities, and right-first-time data behaviors embedded into daily operations.
- Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership. Serve as a trusted advisor to business and IT partners on data governance processes, standards, and data quality practices. Provide day-to-day advisory support and guidance to enable effective execution. Participate in cross-company working groups and benchmarking efforts, and prepare executive-level status updates and summaries for leadership.
- Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries. Understand end-to-end business processes, data flows, and system touchpoints impacting data quality, and provide guidance to end users on data governance requirements, standards, and best practices. Provide day-to-day advisory support and diagnostics to help identify data quality issues, root causes, and process gaps. Assist and advise business and IT partners in responding to internal and external inquiries related to data accuracy, controls, governance processes, and regulatory or audit requests.
Exelon Corporation
10 S Dearborn St - 37th Fl
Chicago
Illinois United States
www.exeloncorp.com
