Summary
This role will support the financial analytics applications under the direction of the Transmission Business Operations manager. The Program Controls Analyst acts as a liaison between Information Technology (IT) personnel, vendors, and transmission business units, with responsibility for the ongoing management of the financial analytics applications. On a regular basis, this position will collaborate with stakeholders to understand business needs; collect, evaluate, and coordinate system enhancement requests; refine and document requirements; communicate business needs to Transmission Operations leadership and under their direction to IT personnel for development; assist with the IT governance process; and provide day to day user support.
Additionally, the Program Controls Analyst will support the Transmission Business Operations group with data gathering, dashboard creation and management, preparing and developing reports, developing and documenting processes and procedures, and other ad hoc requests.
Key Roles & Responsibilities
Directly or through others, the incumbent will:
- Prepare and develop reports to support various Transmission Operations groups.
- Collaborate across business units and support communication with relevant stakeholders to determine operational objectives, understand business needs, assess the impacts of business requests, document and refine requirements, and assist with the IT governance process.
- Act as a liaison between business units, Transmission Operations Leadership, IT, and vendors, communicating business needs and technical requirements for development.
- Determine project scope to analyze, define, and understand business requests, gather information, define process flows and business cases.
- Participate in and/or lead meetings to communicate updates and status regarding developed financial analytics to stakeholders, IT personnel, vendors, and management.
- Perform gap analysis and develop future solution strategies by working closely with business units, IT personnel and vendors.
- Provide day to day user support, serving as the point of escalation for user issues, questions, and requests.
- Test and provide quality assurance for implemented changes to include validation of functional specifications, data and general testing.
- Recommend controls by identifying problems and developing improved procedures.
- Perform frequent ad hoc data mining.
- Develop and document processes and procedures within the Transmission Operations organization.
- Prepare communications for end users as application and processes evolve.
- Ensure training materials are updated and provide training to stakeholders as needed.
- Perform other duties that may be assigned.
Skills
- Strong project management skills with experience supporting large IT applications.
- Must possess good interpersonal and communication skills, both verbal and written, including the ability to inform, advise, instruct, and persuade.
- Ability to build and maintain strong relationships across cross-functional teams, including both technical and non-technical stakeholders.
Education and Experience
- High School Diploma, GED, or equivalent is required.
- At least 2 years of experience in either: application management, IT Systems, Business Administration, Project Management, or an operational support role is required.
- Applicants with 4 years of experience in the above or with a Bachelor's Degree in Information Technology, Engineering, Computer Science, Business, Project Management, are encouraged to apply.
- Applicants with relevant certifications and experience are encouraged to apply.
- Comfort with large data sets and analytics.
- Advanced knowledge of Microsoft Office.
- Familiar with Python and Structured Query Language (SQL) language.
- Ability to collect and analyze business processes and translate to IT software personnel for development.
Oncor Electric Delivery
1616 Woodall Rogers Freeway
Dallas
Texas United States
www.oncor.com
