Summary
The Enterprise ArcGIS Administrator is responsible for administration, security and operational reliability of the GIS ecosystem that includes Enterprise ArcGIS Enterprise and ArcGIS Online and some other Stand Alone ArcGIS Server sites. This role supports large, multi-user and multi machine environments by managing system performance, authentication integrations, timely upgrades, conducts timely backup/restore procedures, ensures the security of the system while ensuring the availability and stability of all GIS services and applications.
This position is within the ITS Enterprise Spatial & Mobility Solutions (ES&MS) team. The team is responsible for supporting SRP's on-premise and cloud GIS and CAD platforms, including the development, configuration, and support of departmental and enterprise geo-spatial software solutions. The ES&MS solutions portfolio includes over 30 different custom GIS software applications and over 20 GIS integrations (Maximo, SAP, AZ811, etc.). Supported GIS/CAD platforms include Autodesk, Bentley, ESRI, and GE Smallworld.
What You'll Do
- Administer, configure, manage and maintain ArcGIS Enterprise and ArcGIS Online environments.
- Provide web GIS support, including troubleshooting services, applications, map publishing, and performance issues.
- Implement and maintain infrastructure monitoring for performance, health, and availability.
- Manage and automate backup/restore processes for system resiliency.
- Lead system upgrades, migrations, and environment refreshes.
- Configure and support authentication systems including Integrated Windows Authentication (IWA) and SAML.
- Work with administration tools such as REST Admin, Server Manager, and Portal Admin.
- Collaborate with database, network, and security teams to support enterprise-scale GIS operations.
- Support additional Esri tools and applications such as ArcGIS Pro and ArcGIS Earth.
Education
A bachelor's degree relevant to the assignment from an accredited institution is preferred.
Experience
For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).
- 5 to 8+ years of progressive ArcGIS administration experience with ArcGIS Enterprise and ArcGIS Online.
- Experience supporting web GIS, including service publishing, performance tuning, and troubleshooting.
- Experience managing and monitoring enterprise-level ArcGIS deployments with many users.
- Experience with ArcGIS Monitor and backup/restore processes
- Knowledge of ArcGIS Pro, ArcGIS Server Manager, Portal Admin, and REST Admin interfaces.
- Experience with Oracle Spatial and SDE enterprise geodatabases in Oracle; SQL server is a plus.
- Experience with strong scripting experience using Python or PowerShell.
- Nice to have: Familiarity with ArcGIS Earth,experience with Utility Network
Additional Requirements and Qualifications
- Strong understanding of enterprise GIS architecture, patterns, and best practices.
- Ability to manage a large, multi-user enterprise environment with high performance, reliability, and security expectations.
- Capability to identify and resolve complex GIS, server, authentication, and database issues.
- Proficiency with automation and scripting (Python, PowerShell preferred).
- Knowledge of authentication frameworks (IWA, SAML) in enterprise environments.
- Strong collaboration skills to work effectively with cross-functional IT teams.
- Ability to plan and execute enterprise upgrades, migrations, and system lifecycle management with minimal downtime.
- Experience monitoring and optimizing system performance, capacity, and service stability.
SRP
Arizona United States
www.srpnet.com
