Description
Job Summary
Identify and develop a portfolio of new small business customers for retail electric supply by cold-calling provided prospects and self-generated leads.Job Description
This is a remote opportunity: Ideal home worksite locations for the territory supported by the Energy Consultant include: Toledo, Dayton, Youngstown, Cambridge, St. Clairsville and Steubenville:
What You'll Do:
- Cold Calling: Execute cold calls and follow up calling for leads provided.
- Keep pace with provided leads to ensure adequate opportunities and market coverage.
- This requires self-direction, discipline, and consistent effort to make sufficient cold calls and/or in-person canvassing of businesses.
- Data Collection and Analysis: Gather key customer information and enter it into AEP Energy's CRM.
- Collect account and meter number data necessary to access historical usage data required to generate a sales contract.
- Collect, analyze, and provide insight into customer feedback for future strategic discussions.
- Develop industry knowledge to improve ability to give customers their ideal energy solutions.
- Use CRM tools to ensure customer follow up and repeated strategic touches.
- Customer Pre-Qualification & Credit Review: Pre-qualify the opportunity based on data collected in CRM.
- Determine customer creditworthiness prior to investing additional sales effort and/or requesting executable pricing.
- Sales Aptitude: Effectively present AEP Energy's value proposition to prospective customers via the phone.
- Build company credibility, brand value, and trust with prospective customers.
- Gain knowledge, insight and understanding from key decision-makers regarding customer energy needs and challenges.
- Sales acumen: Adjust sales strategy as appropriate.
- Identify strategies and product types to help consumers reduce their overall electric expense or avoid exposure by limiting risk from utility or market prices.
- Learn and adhere to all industry regulatory standards as well as internal AEP Energy standards.
- Incorporate feedback offered by Channel Manager and Quality Assurance team into improved performance.
- Overcome objections and raise key considerations based on customer interactions and specific opportunities and concerns.
- Contact Management & Negotiation: Ensure the customer has reviewed and pre-approved agreement language and is prepared to decide when presented with executable market pricing.
- Develop familiarity and knowledge of AEP Energy policies.
- Close Deals: Self-manage the number of customer proposal calls necessary to meet or exceed the monthly sales volume requirements.
What We're Looking For:
High School diploma or GED required. Bachelor's Degree Preferred. Energy industry experience a plus.
Preferred Qualifications:
- Embodies AEP Energy Values (i.e., Accountability, Passion, Integrity, Innovation, Humor, Humility, and Candor).
- High-energy, drive and ambition. Strong service and results orientation.
- Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.
- High EQ-- superior interpersonal skills, win-win mindset, relationship-builder.
- Excellent communication skills - of importance are spoken (via phone) and written (via email).Ability to prioritize, plan proactively, manage conflicting priorities, operate in a high stress environment and multi-task effectively.
Contact
American Electric Power
1 Riverside Plaza
Columbus
Ohio United States
www.aep.com
From the same organization
11 Mar, 2026
14 Mar, 2026
