OVERVIEW:
Provides senior-level administrative and strategic partnership to the supported Officer(s), serving as a trusted partner in managing complex priorities and enabling effective leadership. This role operates with a high degree of autonomy and discretion, anticipating needs and coordinating inbox, calendars, travel, meetings, communications, and executive workflows to ensure seamless support. The position may provide support to Director-level staff by facilitating alignment, communication, and follow-through on key initiatives, executive engagements, and governance-related activities.
ESSENTIAL FUNCTIONS:
- Executive Officer Support: Provide direct, day-to-day administrative and strategic execution support to the Officer, including inbox support, travel, meetings, expense management, and additional executive workflows, exercising a high degree of autonomy, discretion, and professional judgment. Implement and manage an advanced proactive calendar management strategy, ensuring Officer focus is aligned with the highest strategic priorities.
- Director-Level Support (Facilitative): May support the Director-level staff by facilitating alignment, communication, and follow-through on Officer-led initiatives, executive engagements, and governance-related activities,
- Travel, Meetings, & Engagements: Plan, organize, and prepare Officer for internal and external meetings, travel, conferences, and speaking engagements; provide limited, coordinated support for Director participation in executive or governance-related activities.
- Project & Administrative Execution: Provide execution support for Officer-led initiatives by managing timelines, tracking action items, and coordinating cross-functionally as well as externally, escalating issues as appropriate.
- Confidentiality & Professional Discretion: Handle sensitive and confidential information with the highest level of professionalism and adherence to organizational standards.
- Collaboration & Support: Work closely with other administrative partners as needed to ensure cross-functional alignment.
QUALIFICATIONS:
Experience Requirements:
- B.A. (or equivalent) degree, plus 4+ years supporting senior level executive or
- H.S. Diploma or equivalent and 8+ years supporting senior level executive
Other Requirements:
- Demonstrated ability to rapidly synthesize complex information and deploy understanding to achieve role objectives.
- Comfort functioning in a role that requires a high degree of flexibility with the ability to independently interpret policies and solve non-routine, complex issues under minimal supervision, balanced with willingness to request clarification/assistance when difficulties arise.
- Aptitude for working in collaborative team environments with a focus on maturity, proactive communication, relationship building skills and resiliency.
- Intermediate to advanced knowledge of Microsoft Office Suite (i.e. PowerPoint, Word, Excel, and shared collaborative tools such as Sharepoint and/or OneDrive for Office 365).
- A "Self-starter" mindset that takes initiative to continuously improve processes for ongoing effectiveness of the department and company.
- Ability to manage multiple, concurrent tasks with the highest levels of professionalism, confidentiality, timely turn-around and cross-functional coordination.
- Solutions-oriented approach to challenges with the ability to identify/analyze scope of challenge, determine approach, compile data and prepare reports and positive-change recommendations.
- Excellent organizational, prioritization, and time management skills.
- Ability to work independently, requiring minimal supervision.
- Strong written and verbal communications abilities, including executive level writing and editing.
- The ability to coordinate multiple projects with great attention to detail
- The ability to maintain confidentiality.
- The ability to work under stress and within deadlines, despite interruptions.
- Understanding of and compliance with SPP Policies and Procedures.
Preferred:
- Bachelor's degree
Southwest Power Pool Inc.
415 N McKinley
Little Rock
Arkansas United States
www.spp.org


