Description
GENERAL SUMMARY OF JOB RESPONSIBILITIES
The Senior Administrative Assistant is responsible for the day-to-day administrative functions of a department. Oversees and coordinates the administrative office activities. The incumbent performs routine, complex and diverse administrative office duties for department leaders. Handles sensitive and/or confidential information and issues. Acts as department information source for internal and external customers regarding policies, procedures, programs, and office activities. Resolves routine and complex inquiries regarding operations and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist the department leader with financial duties. Monitors, reviews, and reconciles expenses and invoices generated from meetings, conferences and other department expenditures
- Coordinate travel arrangements including vehicle transportation, itineraries and other related travel requests
- Participate in the coordination, preparation, and completion of special projects.
- Research and gather data, summarize findings and prepare reports including recommendations
- Responsible for the planning, scheduling and logistics for meetings, conferences, and special events
- May be required to take meeting minutes
- Represents the department in assigned meetings
- Participate in committee meetings, including agenda planning and scheduling
- Compose correspondence and other written material
- Develop PowerPoint presentations and Excel spreadsheets as required
- Provides peer review of documents before final production/distribution to ensure quality control of final product
- Maintain inventory of supplies
- Resolve administrative issues by analyzing information and communicating solutions.
- Provide recommendations to improve department operations
- Provide training and assistance to other staff in the department
- Oversee onboarding and offboarding of employees
- May provide supervision, guidance, and assistance to lower-level support staff on administrative policies, procedures, and functions
- Oversee and coordinate the office workflow
- Receive and resolve routine and/or complex inquiries and correspondence from internal and external phone calls, e-mails, letters, etc
- May manage multiple calendars for a department
- Serve as the liaison between the department and other administrative units
- Other duties as assigned or may be necessary
KNOWLEDGE/SKILLS/ABILITIES
- Written and verbal communication skills
- Organizational and time management skills
- Ability to analyze situations and resolve complex issues
- Ability to organize and prioritize multiple assignments
- Ability to utilize various computer software programs in an advanced capacity
EDUCATION & EXPERIENCE
- Associate degree in related studies with four (4) or more years in an administrative assistant role
- (OR) High School Diploma/ GED with six (6) or more years in an administrative assistant role
Contact
Consumers Energy
1 Energy Plz
Jackson
Michigan United States
www.consumersenergy.com
From the same organization
8 Apr, 2026
