Description
Overview
This position is responsible for providing analysis and solution of complex business process and technical problems with a focus on improving operational effectiveness and excellence. The Business Operations Analyst will prepare and deliver well-constructed business insights to management, lead teams, and enhance other's understanding of business processes and systems. The ideal candidate is a well-organized self-starter with a passion to optimize the decision-making process through rigorous utilization of data.
Responsibilities
- Extract and deliver useful statistics and insight from business data to drive and support operational improvements and business strategies.
- Proactively identify and implement solutions and/or strategies that will help the business better achieve its short and long-term business objectives.
- Prepare complex financial models and forecasting using advanced modeling techniques.
- Responsible for developing high level analyses, recommending courses of action based on data, and presenting them to Senior Management.
- Develop and research methods for measuring various areas of business performance and compare against trends and best practices.
- Review, identify, analyze, and create detailed documentation of business process and supporting systems.
- May lead special projects or teams.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- Performs other duties as assigned
- Comply with all policies and standards
Qualifications
Education:
- Bachelor's degree.
Required Experience:
- Experience with Business Intelligence tools such as SAS, Hyperion, MicroStrategy, Tableau and Hadoop.
- In-depth knowledge in statistical analysis, economic modeling and data visualization.
- Strong analysis, research and complex problem-solving skills.
- Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.
Preferred Qualifications:
- Master's degree in business or a quantitative discipline.
- Possess an innate curiosity and a strong desire to solve problems.
- Ability to tell a story from analysis to be able to identify/solve business opportunities.
- Background in Lean, Six Sigma, or similar process improvement models.
- Excellent written and verbal communication skills.
Contact
PPL Corporation
Two N Ninth St
Allentown
Pennsylvania United States
www.pplweb.com
From the same organization
23 Jan, 2026
23 Jan, 2026
