At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
The Operations Analyst reports directly to the Manager, Engineering Projects and performs analytical work of moderate complexity in support of work order closure and completeness. The Analyst will work with the Resource Coordinator and Operations Supervisor to identify completed jobs ready for closure. The Analyst will work to ensure completion of work, completeness of documents, and system(s) accuracy prior to closure. The Analyst will work with Finance to ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System. This position may also provide periodic reporting and related support to Operations, Engineering, Sales, and Finance.
Accountabilities
Analytics/Efficiency:
- Work successfully as part of a team with co-workers, including but not limited to:
Operations, Engineering, Sales, and Finance.
Be proficient in the current Work Order Management System creating, completing, closing, and cancelling work orders as required. Generating reports that support Company analysis of goal achievement.
Accuracy:
- Ensure completion of work, completeness of documents, and system(s) accuracy, prior to work order closure. Review and analyze data for reporting purposes meeting requirements of various groups.
Compliance:
- Ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System. Maintains and catalogues compliance files related to customer field service activities.
- Analyze data providing details to various departments (Operations, Engineering, Finance, Sales)
Education and Experience
- College or professional program of 3 years or less
- 3 years of experience
Liberty
Ontario Canada
www.libertyutilities.com
