Position Summary
The Billing Analyst ensures billing accuracy and resolves discrepancies. This role analyzes billing data, identifies trends, and prepares reports for senior management. Additionally, the Billing Analyst develops policies, drives process improvements, ensures compliance with regulations, supports audits, communicates with customers, and collaborates with cross-functional teams. This role also involves managing system integrations, verifying billing accuracy, and handling job scheduling.
Tasks and Responsibilities
Billing Accuracy and Dispute Resolution
Manage activities that support billing accuracy; resolve billing discrepancies and disputes.
Data Analysis and Reporting
Analyze billing data, identify trends, and prepare detailed reports for senior management.
Process Improvement and Project Management
Develop and maintain policies and procedures, drive process improvements and recommend strategic solutions, and provide project management support.
Compliance and Audit Support
Ensure compliance with regulations and standards and support internal and external audits.
Customer Communication and Collaboration
Maintain communication with customers regarding billing issues and collaborate with cross-functional teams.
Systems Management and Billing Verification
Manage system integrations and scheduling, verify billing accuracy, and support system testing and issue resolution.
Qualifications, Skills and Abilities
Bachelor's Degree in business Finance, statistics, or related field preferred. preferred
3+ Years of analytical experience in a business environment required
Experience working with business information systems, including SAP, Peoplesoft, Oracle or similar.
Experience querying from applications.
Demonstrated ability to analyze and interpret data and to identify relevant issues in solving business problems.
Demonstrated ability to effectively communicate complex messages, both verbally and in writing, to diverse audiences at all organization levels.
Proven ability to use computer software and applications, including Microsoft Office, to share, retrieve, research and present business information.
Demonstrated ability to successfully handle daily deadlines and multiple projects with competing deadlines.
Demonstrated ability to work independently and exercise discretion when making business decisions.
Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors and peers.
Demonstrated ability to present ideas logically and concisely to diverse audiences, both verbally and in writing
WGL Energy
Washington États-Unis
www.wgl.com/
