AI Platform Engineer to design, develop and support AI Platform.
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Support day-to-day operations of Robotic Process Automation BOTs in production environment that generate multi-million dollar benefit to business.
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The role demands strong technical skills in understanding AI models, applications, network, databases, Windows VDIs troubleshooting and analysis.
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Provide support and troubleshooting for Microsoft Power Automate and Copilot Studio issues along with administering Microsoft PowerPlatform for PowerAutomate and CoPilot.
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Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues falling under RPA and AI environment.
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Liaison with appropriate teams (e.g., development, infrastructure, business) for the development of corrective actions or viable workarounds to resolve RPA.
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The role requires to work in office location and/or with hybrid work model.
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Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as needed.
Required Skills:
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1-2 years of full software development lifecycle (requirements, design, code, test, deploy, document, support) experience.
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Good understanding of Object-Oriented Analysis and Design.
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Proven experience in administering and governing Microsoft Power Platform, with a strong focus on Power Automate and Copilot Studio including creation, configuration, security, and lifecycle management (development, test, production).
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Working knowledge in developing and deploying solutions using Microsoft Power Automate and CoPilot Studio.
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Working knowledge of at least one leading RPA Platform (e.g., UiPath, Automation Anywhere, Blue Prism).
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Experience with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to AI and automation.
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Experience with programming language such as Python and R.
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Ability to create, read/understand and modify/enhance Python, R, VB.net or C# code for diagnosis, integration with RPA/AI tool.
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Understanding of workflow-based logic and the ability to interpret process diagrams.
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Effective time management with a focus on prioritization. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentiality.
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Demonstrable knowledge and familiarity with configuration of PL/SQL and Oracle Databases.
Experience creating simple PL/SQL queries, running pre-defined scripts, configuration, security, and interpreting logs and traces.
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General understanding of various IT security concepts as they relate to production environments.
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Excellent communication and collaboration skills.
Bonus Skills:
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Experience with IT Service Management tools like ServiceNow.
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Experience with one Object Oriented language (e.x. C++, Java, C#).
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Understanding of basic Large Language Model (LLM) concepts.
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RPA development, deployment, and monitoring & support experience in Cloud environment.
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Demonstrable knowledge of Windows Servers 2012/2016/2019 server O/S.
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Basic scripting skills with PowerShell and/or VB script.
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Familiar with credential management software like CyberArk.
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Relevant certifications in RPA, Python, R.
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Microsoft Certified: Power Platform Administrator Associate or similar certifications are a significant plus.
Required Education/Experience:
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Bachelor's degree in information systems, computer science, or related technical field.
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
