Description
Primary Purpose
PRIMARY PURPOSE OF POSITION
Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.
Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.
Primary Duties
PRIMARY DUTIES AND ACCOUNTABILITIES
- Perform, document, and assist in planning work activities relating to IT service portfolios or products in support of our business partners within the confines of financial commitments. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager. (65%)
- Maintain engagement with business and IT partners. (10%)
- Assist less experienced personnel. (10%)
- Proactively build business/IT knowledge to provide solutions. (10%)
- Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. (5%)
Job Scope
JOB SCOPE
- As assigned, work effectively with outsourcing partners.
- Performs this service in support of Digital Solutions.
Minimum Qualifications
MINIMUM QUALIFICATIONS
- Bachelors degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
- Proficient in Microsoft Excel
- Knowledge of utility business practices and processes
- Strong problem solving skills
- Excellent communications skills (written and verbal)
Preferred Qualifications
PREFERRED QUALIFICATIONS
- Experience with working Integration Platforms technologies within IT is preferred. Boomi and Apigee platform experience is a plus!
- Handson Experience working with Unix / Linux platforms.
- Experience with IT is mandatory.
- Enthusiastic to learn new technologies.
- Bachelors degree in Computer Science preferred. Proficiency in Microsoft PowerBI or other reporting technology a plus.
Contact
Exelon Corporation
10 S Dearborn St - 37th Fl
Chicago
Illinois United States
www.exeloncorp.com
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