Job Summary
The Technology Software Engineer (Utility Planning and Operations Applications) - supports Utility Technology platforms and systems hosted on-premises and in PSEG AWS Cloud.
This role is responsible for the design, development, deployment and support of applications, scripts, APIs, ect used by Utility Asset Management and Planning as well as Utility Operations business lines.
Additionally, this role will provide technical guidance and serve as the subject matter expertise for the code base of the product portfolio. This includes, enhancing and building tools to driving enhancements of new and existing applications, crafting high performance service solutions for enabling and improving business processes, replacement of legacy solutions.
The Applications Engineer is involved in the full technology life cycle of designing, configuring, developing, documenting and testing of a solutions code base to meet business or technology requirements. This includes developing, administering and executing preventive maintenance programs, overseeing problem management, performing root cause analysis and corrective action plans. Responsible for the day-to-day administration, technical support, troubleshooting, maintenance, upgrades, patching, performance and overall health of a variety of cyber security tools within a Microsoft Windows and AWS server environments.
Strong understanding across Cloud and infrastructure components (server, storage, network, data, and applications), security best practices and automation technologies to deliver end to end Cloud/on-prem Infrastructure architectures and designs.
Job Responsibilities
-Developing/testing code to meet business requirements and ensure compliance with PSEG IT Standards
-Designing the cloud infrastructure, designing the cloud application architecture, and designing the cloud security architecture and ensuring project compliance with IT security policies, best practices and branch standards.
-Working with IT staff and management, and cloud technology vendors to plan, design, build, implement, and support new and existing cloud hosting services.
-Build tools and automation to PSEG Utility Operations Technology achieve better availability, scalability, latency and efficiency.
-Monitor production and development environments to build preventive measures to enable a fail- safe experience to our customers.
-Document and communicate clearly to architect and implement solutions.
-Maintain documentation on code base, data flows and relevant materials.
-Work closely across teams and bridge the gap between product managers, architects, and implement reliable consistent solutions.
-Work with delivery teams on software improvements to achieve higher availability and lower meant time to discovery (MTTD). Ensures that the design and application implementation meets security and QA standards.
-Work with the groups within IT and Cyber security for related Infrastructure projects and initiatives including security policies for endpoint devices
-Interface with clients in the Electric and Gas Utilities to obtain user requirements and ensure client needs are met.
-Suggests fixes to issues by doing a thorough analysis of root cause and impact of the defect.
-Interface with other areas of IT for engineering and infrastructure support
-Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the environment.
-Evaluate existing applications and platforms and provides recommendations for improving application performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.
-Ensure Quality Control and Assurance procedures are consistent with Infrastructure specifications, client requirements and corporate policies.
-Perform reviews and/or Root Cause Analysis on production systems failures, formulate corrective action plans, ensure corrective actions are implemented, and track their effectiveness.
-Requires working in a 24x7 environment with callout
Public Service Enterprise Group
80 Park Plaza P.O. Box 570
Newark
New Jersey United States
www.pseg.com
