This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties
Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
Manage employee performance
Ensure vendor and employee compliance with safety protocols and practices
Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
Enhance program delivery/customer experience and resolve business/customer issues
Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
Provide oversight for business controls, process improvement and compliance
Ensure accurate invoice processing
Identify and implement process improvements and automate where possible
Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
Prepare and present program and project status reports to senior management
Assist with special projects as necessary
This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations
Job Responsibilities
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.
- Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible.
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management.
Job Specific Qualifications
Required:
- B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
- Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
- Management/leadership experience working with cross-functional teams
- Valid US driver's license
Desired:
- Certified Energy Manager (CEM) certification
- MBA or Advanced Degree
Public Service Enterprise Group
80 Park Plaza P.O. Box 570
Newark
New Jersey United States
www.pseg.com
