As the Director, Enterprise Risk Management (ERM), you will play a pivotal role in shaping risk strategies, enhancing business continuity, and ensuring regulatory compliance. Reporting to the Vice President, Legal & General Counsel, you will identify and mitigate emerging risks, develop risk frameworks, and foster a proactive risk management culture across the organization.
With the energy sector rapidly evolving, this role offers the chance to make a lasting impact by strengthening corporate risk oversight, advancing crisis management strategies, and supporting London Hydro’s long-term success.
WHAT YOU WILL DO
- ERM: Develop, implement, operate, monitor, adapt, and audit adherence to the ERM program, including risk framework and assessment, risk appetite, risk mitigation, methodology, RACI matrix, policies, procedures, systems, and internal communication and education, all in alignment with the strategic plan and direction from the Executive Committee and Board of Directors. Identify, measure, manage, and monitor current and emerging risks. Foster an enterprise-wide risk management philosophy to day-to-day problem-solving and decision-making through ongoing collaboration, education, communications, and internal audit/review.
- Business Continuity Management: Recommend governance principles, and lead the organization, monitoring and continuous improvement of the enterprise business continuity and disaster recovery program, policy, framework, systems, and operational procedures in consultation with Executives, Corporate Communication, Operational and Information Technology / Cyber Security teams, Customer Service, Engineering & Operations, Finance/Regulatory, Health & Safety, Human Resources, external agencies and consultants, and other identified stakeholders. Perform risk assessments, and business impact analysis, and coordinate and manage continuity planning/tabletop exercises both internally and in coordination with relevant external agencies (e.g. City of London, IESO). In partnership with Corporate Communications, manage and implement (as necessary) the corporation’s Crisis Management Plan.
- Data and Reporting: Liaise with internal and external stakeholders to collect relevant and accurate qualitative and quantitative data/information. Conduct ongoing scans to identify trends and/or emerging risks. Develop and ensure ongoing accuracy and effectiveness of enterprise risk management and business continuity reports, KPIs, and dashboards. Provide regular updates to relevant stakeholders. Prepare correspondence, memoranda, project plans, proposals, recommendations, and meeting presentations. Prepare thorough, persuasive narrative evidence, arguments, models, forecasts, and analyses in support of corporate positions in rate and regulatory applications/filings.
- Documents and Records: Maintain confidential and general files (digital and hard copy), ensuring that corporate records about risk management and business continuity are organized, maintained, accessible, and retained and/or destroyed in accordance with record retention policy and procedure.
- Compliance: Assist with interpretation, analysis, and implementation (when appropriate) of existing and proposed regulatory legislation, codes, guidelines, and market rules. Assist with providing information, education, and/or advice regarding strategy, policy, and compliance with senior management, the Executive, and/or the Board of Directors. Present alternatives and recommend policy positions. Assist with privacy matters and Freedom of Information requests.
- Leadership: Represent the corporation, maintain beneficial business relationships, and advance the Company’s position through participation in external stakeholder committees, proceedings, and consultations. Participate in setting corporate and division goals and targets. Ensure corporate goals, targets, policies, and legislated regulatory requirements are being met internally and externally. Assist with privacy matters and Freedom of Information requests as required. Promote, encourage, and ensure the development, professionalism, and health and safety of the department’s team members.
- Safety: Ensure personal and direct reports’ adherence to all Occupational Health & Safety Act rules and regulations, IHSA safety rules, London Hydro Safe Work Practices, Environmental Policies, and Health and Safety policies. Ensure personal and direct reports’ accident reports are reviewed and corrective action taken.
- Perform other duties related to the above job purpose.
WHAT YOU WILL BRING
We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role.
- Successful completion of a degree or diploma in a related field from a recognized post-secondary institution.
- Successful completion/eligibility to receive the Canadian Risk Management (CRM) designation.
- Minimum eight (8) years of relevant, progressive experience in enterprise risk management and business continuity.
- Knowledge of Ontario's electricity distribution industry is considered an asset.
- Professional and effective oral, written, presentation, and interpersonal skills.
- Experience in liaising with senior management and external agencies.
- Strong leadership, management, supervisory, and project and change management skills.
- Ability to establish and maintain positive and effective cross-functional relationships at all levels of the organization.
- Position necessitates a high degree of tact, diplomacy, discretion, confidentiality, and integrity.
- Excellent judgment, time management, and organizational skills.
- Flexibility to adapt to changing requirements and priorities.
- Analytical, detail-oriented, and committed to accuracy.
- Advanced proficiency in the use of Microsoft Word, Excel, and PowerPoint.
WHY JOIN OUR TEAM
Benefits and Compensation Package:
- Competitive Salary
- Comprehensive Benefits Package, Including OMERS Pension Plan
- Competitive Vacation Entitlements
- Top-Up Leaves Program
- Learning & Development Opportunities
- Recognition & Social Programs
- Wellness and Family Assistance Program
- On-site Cafeteria & Free Fitness Centre
- Corporate Cellphone
- Hybrid Work Arrangement
- Positive, Collaborative and Safety-Focus Culture
Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg or visit our website at www.londonhydro.com. SOUNDS LIKE A GOOD FIT? HOW TO APPLY
We invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (Director, Enterprise Risk Management (ERM), in the subject line and ensure that you attach your resume): jobs@londonhydro.com.
Deadline to Apply: Tuesday, February 18, 2025
While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.
London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.
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