Description
Job Summary
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
Job Description
ESSENTIAL JOB FUNCTIONS:
Under moderate to limited supervision:
- Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
- Develop schedules for line servicer and technician appointments.
- Communicate with customers and direct inquiries.
- Support adherence to standard work scheduling policies and procedures.
- Assist with outage management as needed.
- Provide administrative support as needed.
MINIMUM REQUIREMENTS:
Education requirements are listed below:
- High school diploma or GED required.
Work Experience requirement listed below:
- 3 years of post-high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Assc classification.
- Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required
OTHER REQUIREMENTS:
- Must be available to work overtime, call-out overtime and shift work, as required.
- Travel requirements are expected 10-25% of the time
- Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills, Prioritization skills, Customer Focus and Teamwork.
- Strong verbal and written communication skills.
Contact
American Electric Power
1 Riverside Plaza
Columbus
Ohio United States
www.aep.com
From the same organization
29 Nov, 2024
16 Feb, 2025
