Description
Summary
Spire is seeking an Application Support Lead Analyst. This position will be responsible for serving as the primary subject matter expert for technical and business driven applications in support of the Spire Marketing team.
Duties and Responsibilities
- Thorough knowledge of business processes in assigned area of responsibility
- Act as lead IT representative for ETRM related applications and processes
- Ensure ITS change management policies and procedures are followed as they relate to the ETRM related systems
- Perform initial positive and negative testing for solutions prior to releasing for user acceptance testing
- Ability to quickly learn and adapt to new technology features as needed to support business goals
- Write documentation to describe program development, logic, coding, and corrections
- Proactively work with ETRM vendor to maintain health of the ETRM environments, create support requests, as needed, for defects, upgrades, etc.
- Recommend patches, upgrades, and configuration changes
- Create support requests and work with vendor support teams, as needed, for defects, upgrades, etc.
- Practice effective organizational and analytical skills
- Update and maintain internal software documentation.
- Create and update reports; implement changes to report.
- Provide user security reports for audit.
- Understand software quality best practices, test strategy and planning
- Identify all potential problems associated with the implementation of a project and develop a test plan to cover all the areas of those problems
- Meet with team members and end-users to discuss and capture accurate direction on all projects. Use experience to direct best resolution selection, coding, testing and delivery processes
- Reading technical manuals, conduct system diagnostics, and provide technical guidance.
- Ability to work under pressure and meet tight deadlines
- Ability to adapt in a fast-moving and changing culture
- All other duties as assigned
Essential Characteristics and Competencies
Supervisory Responsibilities
none
Required Education (certifications, licenses)
- Bachelor's degree in Computer Science or comparable work experience and certification
Required knowledge, skill and abilities
- 7+ years of experience IT related experience
- 7+ years of ETRM systems experience
- 7+ years of experience with commodity trading and risk
- 5+ years of Systems Analysis experience
- 5+ years of project related experience
- 3+ years of experience with Windows Server
- 3+ Report Writing experience
- 3+ years of Endur experience
- Strong ETRM development experience
- Strong experience with Endur front, middle, and back office modules
- Strong experience working with PL/SQL and SQL
- Experience with Oracle Database
- Experience with Java development tools
- Experience with versioning software is preferred
- Tableau experience preferred
- Strong knowledge of Microsoft based operating systems with emphasis on Windows Server.
- Experience with SQL and report building
- Willing to learn new skills and modules
Contact
Spire Inc.
Alabama United States
www.spireenergy.com/
From the same organization
12 Feb, 2025
12 Feb, 2025
12 Feb, 2025