The intent of this posting is to fill one (1) regular full-time position, and establish an eligibility list which may be used to fill future limited-term or regular full-time vacancies over the next two (2) years.
This posting will remain open until a sufficient quantity of qualified applicants have been received but may close at any time without notice after 11/25/2024. Applicants are encouraged to apply early.
SMUD's Sustainable Communities & DEIB Partnerships team is seeking a highly motivated and strategically minded individual to join our team as an Energy Equity Planner (Strategic Business Planner). This individual will serve as a subject matter expert in energy equity, supporting key business initiatives by developing short and long term strategic and operational plans to drive and support implementation of Sustainable Communities & DEIB programs.
This is a critical position ensuring an inclusive and equitable implementation of SMUD's 2030 Zero Carbon Plan. The position reports to the Manager of Sustainable Communities and DEIB. The successful candidate will guide the continued development of programs and initiatives related to our portfolio of programs which may include DEIB programs and initiatives, Sustainable Communities partnerships, Community Impact Plan, Shine Awards, Shade Tree Program, and support for technology and grant related efforts involving under-resourced community funding. The person selected for this position will collaborate with a large number of departments, facilitate a constantly evolving amount of work (both new and existing work), have great organizational skills, and operate as an integral component of the SMUD community.
Application Requirements
We recommend you prepare your responses to the following prompts in advance as you will be required to submit a response during the application process:
- Share a specific experience where you advocated for or worked with an under-resourced community, and what motivated you to take action in that situation.
- Briefly describe a time where you facilitated collaboration and reached consensus with cross-functional team with differing goals.
Failure to respond to the questions may preclude you from moving forward in the process. Please do not indicate "refer to resume" as a response to the question as it will be viewed as incomplete.
Purpose
To perform both short and long term strategic business planning balancing the experiences and needs of customers while also focusing on internal priorities, resources and objectives. Produce long term strategies while also delivering value to the business through short term, actionable efforts. In doing so, clearly identifies SMUD's current state, desired state, key steps required to reach the desired state, and the benefits to our customers and SMUD. Maintains a focus on customer experience excellence; ensures achievement of department results and goals that support SMUD strategic objectives.
Nature and Scope
Serves as an advance journey-level resource in a relevant professional discipline; works independently on projects of moderate complexity; exercises independent judgment and discretion within established broad guidelines; may serve in a Lead role and assist in planning, coordinating, prioritizing, and monitoring the work results in assigned area.
Duties and Responsibilities
- Coordinate and support key business initiatives by developing short and long term strategic and operational plans to drive and support implementation of customer programs, operational enhancements, product solutions, or other services to meet SMUDs strategic business objectives.
- Establish 3-year strategic and/or operating plan for assigned unit.
- Coordinate the monthly forecast process, ensure line of sight between project outline and delivery.
- Use existing financial models and/or develop new models, spreadsheets or other techniques to analyze financial and business planning issues.
- Including researching and analyzing data to identify major drivers of performance, customer experience and interpret trends to develop, present, and implement value-added solutions to optimize resources and processes.
- Define, review and monitor operational/program metrics; support requests for project maintenance and creation to ensure business alignment; collaborate with stakeholders to determine measures of success to ensure program/project changes benefits are realized; serves as a liaison between workgroup/business units to facilitate business needs.
- Develop and support recommendations with accurate financial analysis and rigorous financial or economic theory.
- Review analyses, reports or other decision documents prepared by other contributors or stakeholders and provide comments or additional analyses to improve the overall quality of information provided to management.
- Develop, prioritize and evaluate strategic customer initiatives including technology, energy technology and capital projects. Incorporate primary and secondary customer research to ensure that the voice of the customer is considered.
- Oversees contract management for assigned area, ensure vendors are meeting SLA evaluate contracts and determine if extensions or a new RFP is necessary to sustain business processes/needs.
- Establish delivery tactics, budgets, key performance indicators and metrics within the planning framework for all initiatives to guide the implementation process.
- Work closely with implementation teams to track and adjust plans on an on-going basis to ensure a positive customer experience and ongoing success.
- Partner with applicable stakeholders within and across business units and departments to ensure coordination, consistency, and continuity of planning processes and projects.
- Proactively focus attention on areas requiring attention.
- Connect and coordinate with applicable external stakeholders including other utilities, research groups, policy groups, regulators, consortiums, other organizations at a regional and national level to provide input and insights on best practices, industry trends and opportunities for program or process improvements and new service options.
- Provide clear, concise, and meaningful information and recommendations to management, including feasibility studies to define business opportunities and to gain approval for implementation of initiatives, and business justifications for approval that include the costs and benefits of alternative solutions and recommended solutions.
- Perform other related duties as assigned.
Required Education
Bachelor's degree from an accredited college or university in Business, Marketing, Engineering, or related field (or equivalent experience). If no degree, nine (9) years of relevant experience is required.
Required Experience Qualifications
Five (5+) or more years of progressively responsible relevant experience. Experience should include project management, business and/or budget planning and/or developing and monitoring business performance measures and metrics.
Knowledge Of
Customer experience concepts and experience working with others within SMUD to gather and summarize the potential market and/or impact of products, services, process improvements and/or construction projects as they relate to our customers; characteristics and operational needs of various organizational units; techniques and practices for problem research and resolution; principles and techniques of research and analysis; principles of performance measures development, application, planning and evaluation; principals of project management, cost accounting, work management and managerial reporting systems; interrelationships between SMUD's operations and relevant external; principles and practices for contract management; principles and practices of budget preparation and administration; SMUD policies, procedures, applicable MOUs and other special agreements; principles and procedures of record keeping and filing; principles of business letter writing and basic report preparation; mathematical principles; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; English usage, spelling, grammar, and punctuation.
Sacramento Municipal Utility District
6201 S St
Sacramento
California United States
www.smud.org
