Armed Physical Security Officer provides access control and protection for ERCOT against unauthorized intrusion or acts of sabotage. Responsible for a variety of customer service and security related duties that include providing information and assistance to visitors, employees, and staff; patrolling areas to detect security, safety and/or fire hazards; securing buildings; monitoring and controlling access to buildings and parking lots; information security; reporting incidents through detailed documentation; responding to calls for service; and assisting local authorities during emergencies.
JOB DUTIES
- Demonstrates proficiency and knowledge in an administrative or technical area. Applies acquired job skills and ERCOT policies and procedures to complete assigned tasks and expand skills.
- Works on assignments that are usually within an area of expertise that are semi-routine in nature. Applies knowledge and understanding to resolve most problems and issues but recognizes the need for occasional deviation from accepted practice.
- Normally follows established procedures on routine work and requires instructions on new and/or complex assignments.
- May provide informal guidance to lower-level colleagues.
ADDITIONAL JOB DUTIES
- As a state licensed Level III commissioned security officer, will be required to carry an ERCOT issued firearm at all times while on duty
- Control access of personnel, materials, and vehicles
- Process security access of visitors
- Operate radios, telephones, and computer equipment
- Monitor alarm system and CCTV equipment
- Perform security patrols and observe all activity at assigned post
- Provide first responder services as needed
- Report equipment malfunctions that could have adverse impact to security, safety, or operations
- Deter criminal activity, misconduct, and safety violations
- Interact with ERCOT employees, contractors, and visitors at ERCOT facilities with courtesy and professionalism
- Be available to provide security services at other ERCOT locations as needed
- Compose reports for record of events and/or incidents
- Perform other duties as assigned
REQUIRED EXPERIENCE
- Requires minimum 2 years' experience in a physical security, law enforcement, corrections, military capacity, or customer service capacity
- Requires minimum 2 years job related work experience in excess of degree requirements
- Pass a physical abilities test in accordance with the Security Training and Qualification Guidelines
- Pass State-required training or other qualifications for licensing
- Must be able to pass periodic physical fitness tests demonstrating the ability to meet heavy physical demands such as patrolling, performing emergency response/rescue functions, and apprehending/detaining violators
- Must possess a current level III commissioned security officer license or complete and pass all requirements outlined in Texas Administrative Code 35.81 to acquire and maintain a Level III commissioned security officer license within 60 days of hire.
- If applicable, provide DD214 discharge document with discharge status indicated
PREFERRED EXPERIENCE
- Minimum 2 years TXDPS Level III security experience operating under the ERCOT Security Training and Qualification Plan (Preferred).
EDUCATION
- High School Diploma or GED (Required)
- or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
CERTIFICATION
- TDPS Private Security Level III (Preferred)
Electric Reliability Council of Texas
Texas United States
www.ercot.com
