Description
Job Summary:
The Start up supervisor manages a team of HVAC service technicians responsible for installing, repairing, and maintaining heating, ventilation, and air conditioning systems for residential, commercial, and industrial properties. You will play a crucial role in ensuring the efficient and effective operation of HVAC systems while providing exceptional customer service.
Essential Duties/Responsibilities*:
- Manage and coordinate the activities of the HVAC service team, including assigning tasks, scheduling work, and ensuring timely completion of projects.
- Monitor and inspect HVAC installations and repairs to ensure compliance with safety standards, building codes, and regulations.
- Troubleshoot complex HVAC problems and provide guidance and support to technicians in diagnosing and resolving issues.
- Conduct regular inspections of HVAC systems to identify potential problems and recommend preventive maintenance measures.
- Train and mentor HVAC service technicians, providing guidance on proper installation techniques, equipment operation, and repair procedures.
- Collaborate with clients, contractors, and other stakeholders to understand project requirements and provide technical expertise and recommendations.
- Stay updated with industry advancements, new technologies, and best practices in HVAC systems to ensure the team's skills and knowledge are up to date.
- Maintain accurate records of work orders, equipment maintenance, and service history.
- Ensure compliance with company policies, procedures, and safety regulations, promoting a safe working environment for the team.
- Builds rapport and fosters long-term relationships with builder superintendents.
- Ensures that employees attend all required training
- Continually searches for ways to improve results and effectiveness.
- Provides regular performance updates and recommendations to senior management
- Provides leadership to designated teams through effective objective setting, delegation, and communication based on direction from senior management.
- Addresses issues of concern related to performance providing constructive and ongoing feedback and consequences if performance remains below standards.
- Follows safety policies and procedures
- Other duties as assigned
* Duties may vary by location.
Minimum Requirements:
- 3+ years HVAC installation experience
- High school diploma or GED
- Proven track record of effectively managing multiple projects simultaneously
- Exceptional problem-solving and troubleshooting abilities to diagnose complex HVAC issues and provide effective solutions
- Solid understanding of safety regulations and industry standards related to HVAC systems.
- Beg/Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Knowledge of HVAC equipment and tools for diagnostics and system analysis.
- Ability to work well under pressure and handle multiple projects simultaneously.
- Strong customer service skills to resolve client concerns and provide exceptional service.
- Must be able to communicate in English effectively, both verbally and in writing
- Excellent communication skills to effectively communicate with clients, contractors, and team members.
- Valid driver's license required
- Ability to work overtime with little notice; weekend hours may occasionally be required.
Preferred Qualifications:
- 3-5 years' experience as a field supervisor in residential new construction or related experience
- Multi-family HVAC installation experience
- Completed college coursework
Additional Knowledge, Skills and Abilities:
- Leadership skills and effective leadership behaviors
- Customer service mindset with both internal and external customers
- Ability to work independently and as part of a team
- Strong work ethic
- Capable of making good judgments/decisions
- Strong interpersonal communication and collaboration skills, with all levels of the organization
- Able to work in a fast-paced, high-pressure environment
- Strong organizational skills, attention to detail and the ability to multi-task
- Ability to build positive relationships with customers, both internal and external
- Proactive mindset
- Mechanical aptitude
- Safety mindset and acceptance of a safety culture
Contact
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
From the same organization
27 Jan, 2025
