Summary
1) Drives the strategy, mission, vision, values, and all planning components for HR. Acts as the chief of staff, ensuring HR is thinking strategically as well as meeting all our goals.
2) Leads and manages several functional areas:
a. HR Strategy, Planning, Reporting and Metrics
b. HR Connect (HR Services)
c. Employee Experience / Process Improvements
d. HR Communications
e. HR Technology
Career Level Summary
Senior Manager, Human Resource Operations 6955 / Chief of Staff Function
Grade 10
Career Level: M3 Senior Manager
- Provides leadership to managers and professional associates
-
Is accountable for the performance and results of multiple related teams
-
Develops departmental plans, including business, production and/or organizational priorities
-
Decision-making is guided by department/district objectives
Key Responsibilities:
Manage HR Strategy & Program Planning
-
Develops the overall HR strategy, vision, mission and values in collaboration with the Senior Director, HR Strategy, Total Rewards and Operations, VP of HR, and the senior leadership team.
-
Leads a team that cultivates a continuous improvement organization focused on streamlining processes and advancing technologies while promoting a culture of customer service
-
Drives HR strategies that build capability, achieve strategic objectives, and deliver best practices.
Manage HR Operational Processes & Program
-
Functional Leadership for HR Reporting and Analytics, HR Services, HR Communications, HR Technology, Employee Experience and Process Improvements. Works with each team or individual to deliver the strategy and programs they own.
-
Sponsors, drives, and supports the implementation of enterprise and HR strategic improvement initiatives including tracking and reporting of programs / metrics to ensure efficiency and effectiveness
-
Develops and maintains collaborative relations within HR and other functional areas. Creates a positive and trustworthy environment and HR reputation.
-
Represents HR for policy and/or process changes that relate to HR functions.
-
Implements and analyzes performance metrics, benchmarking and improvement initiatives to achieve operational excellence; ensures service level agreements are met or exceeded and HR transaction costs are managed.
Manage HR Systems, Technology & Tools
-
Oversees the development and execution of the HR technology strategy and roadmap ensuring sustained innovation and alignment to current and future business objectives;
-
Ensures data governance and compliance controls are met
-
Serves as a key liaison between HR and business stakeholder groups to ensure seamless points of integration related to data, systems and processes.
Financial Management
-
Manages the financial planning process for the team, creating budgets and managing to them.
Team Management
-
Manages a manager(s) and team of professionals. Is responsible for developing the team and providing continuous learning opportunities.
Qualifications
Education/Experience/Certifications
Education Requires a bachelor's degree in business administration, human resources management or other related field or equivalent experience.
Experience Typically, 12 or more years in human resources or related field.
Portland General Electric Company
121 SW Salmon St
Portland
Oregon United States
www.portlandgeneral.com
