September 23, 2024
Electric Energy Jobs

Customer Programs Supervisor (Hybrid Schedule)

Organization:
San Diego Gas & Electric
Region:
Canada, California, San Diego
End of contest:
October 7, 2024
Type:
Full time
Category:
Customer service
Description
Req Num: 24-69669

Job Description

SDG&E is not just an energy company, we are the architects of a brighter, cleaner future. Our employees power everyday life for 3.7 million people - bringing the energy to support their passions, ambitions, and the heartbeat of our community.

We call Southern California our home. It's where we chase our dreams and raise our families. That's why the people who live here deserve an energy company unlike any other, and that's why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We're redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.

It takes the best to build the best - join us!

Primary Purpose: 

In this highly visible position, the Customer Programs Supervisor is responsible for the design, implementation and ongoing management of residential programs for the income qualified customer segment. This includes developing and executing strategic plans directed to the future of the segment, originating regulatory filings for new and existing customer programs, and managing respective portions of the program budgets ranging from approximately $260 million - $300 million in funding.  The position will also develop strategies for synergies between other Program Administrators in California.

Duties and Responsibilities: 

  • Oversight of day-to-day operations of the programs staff, including reviewing program progress, identification of efficiencies and planning activities.
  • Supervisory responsibilities for a staff of four direct reports.
  • Representation of SDG&E on intrastate utility committees charged with addressing regulatory mandates and developing statewide programs.
  • Origination and integration of long-range strategic plans pertaining to segment.
  • Representation of SDG&E in industry trade groups and professional organizations pertaining to energy matters.
  • Coordination with internal and external clients to ensure the segment is meeting the needs of its customers.
  • Management of segment operating budgets.
  • Development of new and innovative customer programs.
  • Origination of regulatory filings and/or new customer program proposals.
  • Performs other duties as assigned (no more than 5% of duties).

Qualifications

Hybrid Schedule: 

  • Although the schedule may vary, typically this will allow the employee to work onsite three days per week and remotely on the remaining workdays. 
  • Must reside in Southern California or be willing to relocate upon hire. 

Required Qualifications: 

  • Bachelor's Degree preferably in business, engineering, or marketing or equivalent experience. 
  • 5+ years relevant experience.
  • Excellent interpersonal and business communications skills with a proven record of working with diverse groups of people.
  • Analytical skills and financial acumen to oversee budgets and use metrics and strategies to improve programs.

Preferred Qualifications:

  • Some experience with regulatory filings. 
  • General supervisory skills including performance planning and review highly desirable.
  • Knowledge of and experience with SDG&E's customer programs is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. 

Read the full posting.

Contact

San Diego Gas & Electric

8326 Century Park Ct

San Diego

California United States

www.sdge.com