JOB SUMMARY
The damage prevention supervisor provides first line supervision and oversight of day-to-day gas damage prevention operations activities while maintaining a high level of safety and compliance performance within the damage prevention group. The damage prevention supervisor is responsible for ensuring that all gas facilities are located and marked in a timely fashion and in compliance with all Department of Transportation ("DOT") regulations and State dig laws. Under the leadership of the damage prevention supervisor, the damage prevention function is responsible for the monitoring, inspection and surveillance of outside contractors performing excavation to protect the integrity of Entergy's gas facilities per company practices and procedures and at the direction of pipeline safety regulators. The damage prevention supervisor also coordinates and participates in various industry and community public awareness events in alignment with the gas business' public awareness plan.
JOB DUTIES/RESPONSIBILITIES
- Utilize all Entergy safety work practices and procedures to safely perform all daily task including hazard assessments, vehicle inspections, attendance of safety meetings and reporting of near misses through Entergy's close calls/good catches program.
- Supervise personnel performance and resolve employee conflicts or concerns. Manage damage prevention work assignments to ensure the group is responding appropriately to department and organizational needs.
- Achieve operational excellence by setting and communicating aggressive performance expectations, learning/teaching process improvements, measuring/monitoring performance levels, providing feedback and coaching performance improvements to employees. Conduct field safety and operator qualification audits with employees. Qualify employees to perform assigned covered task per company's Qualified Pipeline Personal ("QPP") plan. Co-champion and periodically review procedures establishing damage prevention work practices
(e.g.,O-P-000-1 "Damage Prevention Procedure"). - Manage and oversee the scheduling and assigning of gas locate tickets for Entergy's gas business. Ensure all locates are done within the required time dictated by State dig laws and in compliance with applicable pipeline safety regulations (i.e., Part 192.614 "Damage Prevention Program").
- Assign and manage work for conflict resolution crew to perform pre-construction field assessments, conduct ongoing coordination with excavators to daylight, relocate, verify line locations and mark gas facilities.
- Work with and provide input to the Entergy s public affairs organization when necessary for State dig law improvements. Be an active member of local damage prevention organizations such as Capital Area Utility Risk Partnerships ("CAURP"), Regional Common Ground Alliance, Louisiana Damage Prevention Summit Committee, Louisiana Gas Association Damage Prevention Committee and other related organizations working with other utilities for census or issues and build recommendations for process and procedure improvements.
- Work with Louisiana One Call to improve operational processes targeting reduction in overall ticket volume which will result in Operations and Maintenance ("O&M") reductions. Be willing to become an active member of any Louisiana One Call committee.
- Coordinate, work and support various events/activities to promote gas public awareness, including local Home & Garden Shows; Diggers Night Out events; Damage Prevention Summit; Pipeline Association of Louisiana events and any other event that supports the gas public awareness plan.
- Manage and complete all complaints for the damage prevention group to ensure a satisfactory completion. Work with claims management to investigate and resolve damages to Entergy gas facilities.
- Lead gas damage investigations by conducting investigations or reviewing investigations done by others to insure accuracy and appropriate actions are taken against excavators, including damage claims for recovering cost, providing feedback, conduct safety presentations to excavators and filing complaints with State dig law enforcement agencies. Establish a relationship with contractors to ensure gas facilities are properly understood and maintained to eliminate third party damages.
- Process and audit all damage prevention invoices. Track and analyze locate ticket types and identify trends for process improvement opportunities. Manage all expenditures, including any joint expenditure with other departments to achieve cost performance targets while maintaining and meeting all locate expenditures. Lead, develop and implement projects that improve overall processes, procedures and performance.
- Communicate to affected customers job related information and explanation for why we are marking on or in front of their property.
MINUMUM REQUIREMENTS
Minimum education required of this position
- High school diploma or equivalent.
Minimum experience required of this position
- 8 years of gas distribution experience or related utility experience.
- Desired: 5 years of experience supervising underground utility locators
Any industry certificates, licenses, etc. required of this position
- None
Entergy Corporation
639 Loyola Ave
New Orleans
Louisiana United States
www.entergy.com